Archived Orders Lost?
I'm downloading and searching through my archived orders and get to a span of 5 months in 2016 where it says "No Orders". How can these just be lost by Amazon? I know for a fact I've never had a single month with no orders, let alone 5 in a row!
Archived Orders Lost?
I'm downloading and searching through my archived orders and get to a span of 5 months in 2016 where it says "No Orders". How can these just be lost by Amazon? I know for a fact I've never had a single month with no orders, let alone 5 in a row!
2 replies
Seller_DBzTQPDCouH9d
Or I guess Amazon doesn't like any forum postings about Archived Orders.
Jameson_Amazon
Hi @Seller_DBzTQPDCouH9d,
Thank you so much for reaching out about this!
Just to confirm, are you downloading the Archived Orders Report by following the steps listed on this page?
If you are yet are still encountering this issue, I would recommend opening a case with Seller Support so that team can take a further look into your account to determine what may be going on here.
Once you open that case, please send me your case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.
Thanks again,
Jameson
