I have been charged a payment twice.
I had to pay 14.37 CAD to Amazon. However, Amazon charged me twice for the same amount:
• The first charge was made on July 22, 2025, from the payment method I provided.
• The second charge occurred on July 23, 2025, from another account that I had already deleted earlier.
I have been charged a payment twice.
I had to pay 14.37 CAD to Amazon. However, Amazon charged me twice for the same amount:
• The first charge was made on July 22, 2025, from the payment method I provided.
• The second charge occurred on July 23, 2025, from another account that I had already deleted earlier.
0 replies
CR_Amazon
Hello there @Seller_qMK9VYuYE14Ni
My name is CR and wanted to hop in here quickly to see if I could be of assistance.
In this instance, the best path would be to open up a case directly with Seller Support by following this link. This team has tools and visibility into your account that we don't have on our end as community managers.
If you've already opened a case with them and didn't get an answer, would you mind dropping that case # below and I'd be happy to take a further look there.
CR_Amazon
