Hello Amazon Seller Support & Community,

I’m reaching out with urgency regarding ASIN: B0DK8ZGDM7, which has been under review for a Product Safety Issue since May 28, 2025. The listing was removed due to a high-risk/repeat violation, although the product has had no sales in the past 12 months.

What I’ve Done So Far:

Submitted all requested documentation and a full explanation promptly after the issue appeared.

Opened a case: ID 17826376321

Contacted Seller Support, who confirmed that the matter has been escalated internally and is still “under evaluation.”

Issue:

It’s been over 14 days with no resolution or update.

My Account Health is at risk, and I’ve now received a notice that the account may be deactivated within 72 hours if the issue is not resolved.

I understand these investigations take time, but this prolonged delay is now endangering my entire business. I kindly request the internal team to urgently complete the review or provide a temporary exception or update to prevent unfair account deactivation.

I would deeply appreciate any help or escalation from moderators, account health specialists, or experienced sellers who’ve been through similar situations.

Thank you in advance,

ARAS STORE USA

Case ID: 17826376321

ASIN: B0DK8ZGDM7