Subscribe & Save for NEW SKU FAILED
The same ASIN, two MSKUs, one of which has registered the ordering province (not shipped later, not on sale), resulting in the inability to transfer the ordering province, and the other MSKU also cannot register the ordering province How to solve it?
At present, we are trying to remove the ordering province of the old MSKU, but there is no response from the backend.
Submit to customer service to transfer to the new MSKU, and receive a prompt that the old MSKU has not registered for the province of subscription.
Subscribe & Save for NEW SKU FAILED
The same ASIN, two MSKUs, one of which has registered the ordering province (not shipped later, not on sale), resulting in the inability to transfer the ordering province, and the other MSKU also cannot register the ordering province How to solve it?
At present, we are trying to remove the ordering province of the old MSKU, but there is no response from the backend.
Submit to customer service to transfer to the new MSKU, and receive a prompt that the old MSKU has not registered for the province of subscription.
0 replies
JiAlex_Amazon
@Seller_YnHNnIg3hrCip
Following up on your publication. I understand the situation, could you please confirm if you have already created a case with our Seller Support team? If so, please give me the case number so I can review and provide you with assistance.
-JiAlex
