I accidentally cancelled my shipment that is already in transit
Hi, is anyone here having the same problem? I used Amazon's partner carrier UPS (SPD) and it was already in transit, but I accidentally cancelled the shipment. Amazon says it can't be reactivated. Was the shipment received properly and how did you resolve it? Did you pay additional fees?
I accidentally cancelled my shipment that is already in transit
Hi, is anyone here having the same problem? I used Amazon's partner carrier UPS (SPD) and it was already in transit, but I accidentally cancelled the shipment. Amazon says it can't be reactivated. Was the shipment received properly and how did you resolve it? Did you pay additional fees?
6 replies
KJ_Amazon
Hello @Seller_jhmkJPZq9YjND. That sounds like a frustrating situation, as once a shipment has been canceled, the fulfillment center no longer expects it to be delivered.
Can you please share the Case ID you opened about that shipment? I would like to help you with that issue.
What is the current status of that shipment? Has it been received? Is it still on its way to the fulfillment center?
KJ_Amazon
