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Seller_1An5nUz5qkZdZ

Missing items in FBA shipment (YEG2 warehouse)

Hello,

I am writing to address a critical issue with my recent shipments to the YEG2 warehouse. Unfortunately, there have been continuous discrepancies in item counts, especially in the latest shipment, where 31 items were marked as missing. This situation has led to substantial financial losses.

I have attached all relevant purchase invoices and documents for your review. Additionally, I am facing challenges with an unresolved case from a previous shipment, preventing the processing of a refund.

I urgently request a thorough investigation into the shipment discrepancies and a swift resolution to the ongoing case, as the financial impact is significant.

Your prompt attention to these matters is crucial, and I appreciate your assistance in resolving these issues.

ID:FBA17QQXQ2GF

Thank You

37 views
1 reply
Fulfil orders
Tags:FBA, Fulfilment, Fulfilment centre, Lost shipment, Warehouse
20
Reply
user profile
Seller_1An5nUz5qkZdZ

Missing items in FBA shipment (YEG2 warehouse)

Hello,

I am writing to address a critical issue with my recent shipments to the YEG2 warehouse. Unfortunately, there have been continuous discrepancies in item counts, especially in the latest shipment, where 31 items were marked as missing. This situation has led to substantial financial losses.

I have attached all relevant purchase invoices and documents for your review. Additionally, I am facing challenges with an unresolved case from a previous shipment, preventing the processing of a refund.

I urgently request a thorough investigation into the shipment discrepancies and a swift resolution to the ongoing case, as the financial impact is significant.

Your prompt attention to these matters is crucial, and I appreciate your assistance in resolving these issues.

ID:FBA17QQXQ2GF

Thank You

Fulfil orders
Tags:FBA, Fulfilment, Fulfilment centre, Lost shipment, Warehouse
20
37 views
1 reply
Reply
0 replies
user profile
Lucre_Amzn
In reply to: Seller_1An5nUz5qkZdZ’s post

Hello @Seller_1An5nUz5qkZdZ

Thank you very much for reaching out to us in Amazon forums, this is Lucre, and I'll be happy to assist.

I understand you're having shipment discrepancies in shipment ID FBA17QQXQ2GF and are looking for assistance.

I see you opened a case ending in 0301 which is currently under investigation by our Seller Support team. Please allow the members of our Seller Support team to review this first.

If the case gets resolved, and you're still not satisfied with the resolution, please let me know, so I can help you with our internal specialists.

Regards,

Lucre_Amazon

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user profile
Seller_1An5nUz5qkZdZ

Missing items in FBA shipment (YEG2 warehouse)

Hello,

I am writing to address a critical issue with my recent shipments to the YEG2 warehouse. Unfortunately, there have been continuous discrepancies in item counts, especially in the latest shipment, where 31 items were marked as missing. This situation has led to substantial financial losses.

I have attached all relevant purchase invoices and documents for your review. Additionally, I am facing challenges with an unresolved case from a previous shipment, preventing the processing of a refund.

I urgently request a thorough investigation into the shipment discrepancies and a swift resolution to the ongoing case, as the financial impact is significant.

Your prompt attention to these matters is crucial, and I appreciate your assistance in resolving these issues.

ID:FBA17QQXQ2GF

Thank You

37 views
1 reply
Fulfil orders
Tags:FBA, Fulfilment, Fulfilment centre, Lost shipment, Warehouse
20
Reply
user profile
Seller_1An5nUz5qkZdZ

Missing items in FBA shipment (YEG2 warehouse)

Hello,

I am writing to address a critical issue with my recent shipments to the YEG2 warehouse. Unfortunately, there have been continuous discrepancies in item counts, especially in the latest shipment, where 31 items were marked as missing. This situation has led to substantial financial losses.

I have attached all relevant purchase invoices and documents for your review. Additionally, I am facing challenges with an unresolved case from a previous shipment, preventing the processing of a refund.

I urgently request a thorough investigation into the shipment discrepancies and a swift resolution to the ongoing case, as the financial impact is significant.

Your prompt attention to these matters is crucial, and I appreciate your assistance in resolving these issues.

ID:FBA17QQXQ2GF

Thank You

Fulfil orders
Tags:FBA, Fulfilment, Fulfilment centre, Lost shipment, Warehouse
20
37 views
1 reply
Reply
user profile

Missing items in FBA shipment (YEG2 warehouse)

by Seller_1An5nUz5qkZdZ

Hello,

I am writing to address a critical issue with my recent shipments to the YEG2 warehouse. Unfortunately, there have been continuous discrepancies in item counts, especially in the latest shipment, where 31 items were marked as missing. This situation has led to substantial financial losses.

I have attached all relevant purchase invoices and documents for your review. Additionally, I am facing challenges with an unresolved case from a previous shipment, preventing the processing of a refund.

I urgently request a thorough investigation into the shipment discrepancies and a swift resolution to the ongoing case, as the financial impact is significant.

Your prompt attention to these matters is crucial, and I appreciate your assistance in resolving these issues.

ID:FBA17QQXQ2GF

Thank You

Fulfil orders
Tags:FBA, Fulfilment, Fulfilment centre, Lost shipment, Warehouse
20
37 views
1 reply
Reply
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Lucre_Amzn
In reply to: Seller_1An5nUz5qkZdZ’s post

Hello @Seller_1An5nUz5qkZdZ

Thank you very much for reaching out to us in Amazon forums, this is Lucre, and I'll be happy to assist.

I understand you're having shipment discrepancies in shipment ID FBA17QQXQ2GF and are looking for assistance.

I see you opened a case ending in 0301 which is currently under investigation by our Seller Support team. Please allow the members of our Seller Support team to review this first.

If the case gets resolved, and you're still not satisfied with the resolution, please let me know, so I can help you with our internal specialists.

Regards,

Lucre_Amazon

00
Follow this discussion to be notified of new activity
user profile
Lucre_Amzn
In reply to: Seller_1An5nUz5qkZdZ’s post

Hello @Seller_1An5nUz5qkZdZ

Thank you very much for reaching out to us in Amazon forums, this is Lucre, and I'll be happy to assist.

I understand you're having shipment discrepancies in shipment ID FBA17QQXQ2GF and are looking for assistance.

I see you opened a case ending in 0301 which is currently under investigation by our Seller Support team. Please allow the members of our Seller Support team to review this first.

If the case gets resolved, and you're still not satisfied with the resolution, please let me know, so I can help you with our internal specialists.

Regards,

Lucre_Amazon

00
user profile
Lucre_Amzn
In reply to: Seller_1An5nUz5qkZdZ’s post

Hello @Seller_1An5nUz5qkZdZ

Thank you very much for reaching out to us in Amazon forums, this is Lucre, and I'll be happy to assist.

I understand you're having shipment discrepancies in shipment ID FBA17QQXQ2GF and are looking for assistance.

I see you opened a case ending in 0301 which is currently under investigation by our Seller Support team. Please allow the members of our Seller Support team to review this first.

If the case gets resolved, and you're still not satisfied with the resolution, please let me know, so I can help you with our internal specialists.

Regards,

Lucre_Amazon

00
Reply
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