account deactivated
my account was deactivated on the 13th of this month and I was told by seller customer support that I have to do an interview to verify my account and I scheduled dates for interview which is past and am yet to receive any mail from Amazon regarding the interview. kindly help please
account deactivated
my account was deactivated on the 13th of this month and I was told by seller customer support that I have to do an interview to verify my account and I scheduled dates for interview which is past and am yet to receive any mail from Amazon regarding the interview. kindly help please
0 replies
Atlas_Amazon
Hello @Seller_ggohPkZtZrfiv
Thank you for the information provided regarding the impact to your account. I understand that our team has requested verification to be completed and you are in the process of attempting to complete it. When the communication was shared with you about the interview, was this in a performance notification or case log? If so, could you share the information that you have received so we could review it more in-depth? Have you received any other updates on the situation as of yet?
We will require additional details regarding the situation to be able to provide further guidance.
Best,
Atlas