4.6 Star review with all 5 Star reviews?!
I have a product that has all 5 star reviews but it says 4.6 stars, anyone else get to the bottom of an issue like this? Super frustrating!
4.6 Star review with all 5 Star reviews?!
I have a product that has all 5 star reviews but it says 4.6 stars, anyone else get to the bottom of an issue like this? Super frustrating!
0 replies
Seller_Hi7wbO2Kbo6bl
There are probably ratings as well as reviews.
Seller_rI7BZIczK8iAC
Not only the written reviews are counted but also the "ratings": people just clicking a star and not leaving a text.
Quincy_Amazon
Hello @Seller_aVD1PA1Unwr9o
Thank you for posting your inquiry to the Forums.
I came across your thread and wanted to corroborate the information provided by other members of the community.
The overall star rating includes feedback from customers who simply rated the product (one-tap reviews) as well as the traditional reviews with text, images or video.
Only reviews with text, images and video are displayed in the Customer Reviews section of a product. The product Star Rating takes a number of factors into account, meaning that not all ratings are counted equally. This is the reason that the ASIN would be displaying a different number.
Regards,
Quincy_Amazon
