Amazon Brand Registry-Ineligible
Hi,
Recently I applied for the Amazon Brand registry for one of my brands and in response, it showed an error "Ineligible". But we checked from our end and all is good, our account is verified, trademark number is verified, no violation of policy. It is very hard to understand that why is this happening, and this really impacting us. How can I apply for brand registry if it says ineligible, and does not specify the exact reason?How will this be resolved, please help
Below is their message
Why did this happen?
This decision was made due to one or more of the following reasons: a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice-submission channels or tampering with the catalogue; b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies, c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification, d) inability to provide sufficient evidence of branding on products/packaging; e) you have a selling account that has been de-activated or f) your trademark application appears to have been filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).
Amazon Brand Registry-Ineligible
Hi,
Recently I applied for the Amazon Brand registry for one of my brands and in response, it showed an error "Ineligible". But we checked from our end and all is good, our account is verified, trademark number is verified, no violation of policy. It is very hard to understand that why is this happening, and this really impacting us. How can I apply for brand registry if it says ineligible, and does not specify the exact reason?How will this be resolved, please help
Below is their message
Why did this happen?
This decision was made due to one or more of the following reasons: a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice-submission channels or tampering with the catalogue; b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies, c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification, d) inability to provide sufficient evidence of branding on products/packaging; e) you have a selling account that has been de-activated or f) your trademark application appears to have been filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).
0 replies
JiAlex_Amazon
Hello!
My name is JiAlex I am from Amazon forums. I wanted to follow up on your post, could you please provide me the case ID, to see If I can take a look on case information, I may be able to give you a little more info.
Any assistance, don’t hesitate to reach out our support channel: https://sellercentral.amazon.ca/help/center
Happy Selling!
Seller_XWBwqhoudLrgi
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