Customer damaged item misplaced by amazon warehouse and i got only 0.53 as reimbursement
Customer damaged item misplaced by amazon warehouse and i got only 0.53 as reimbursement where it was selling for atleast 14.99 without sale. How can amazon decide this to make me feel like a beggar/.
Customer damaged item misplaced by amazon warehouse and i got only 0.53 as reimbursement
Customer damaged item misplaced by amazon warehouse and i got only 0.53 as reimbursement where it was selling for atleast 14.99 without sale. How can amazon decide this to make me feel like a beggar/.
0 replies
Bryce_Amazon
Hey there @Seller_NOgREFFWUJM0O,
Because item prices tend to fluctuate over time and may vary widely from seller to seller, we compare several price indicators to determine an estimated sale price for the item when calculating the reimbursement amount. The price indicators we compare are as follows:
- The median price at which you have sold the item on Amazon over the past 18 months
- The median price at which other sellers have sold the same item on Amazon over the past 18 months
- The current list price you have set for the same item on Amazon or the mean list price if you have multiple listings for the same item
- The current list price for the same item from other sellers on Amazon
Without knowing the ASIN details, it's difficult to say with certainty why your reimbursement was calculated at $.53. Have you opened a case with Seller Support disputing the amount?
- Bryce
