Hello @Seller_2xEkbLg91JMJx

Thank you for the information provided regarding the recent issues that have occurred with your valid tracking rate. I understand that you have been attempting to appeal to resolve the concerns, but they have not yet been successful. I do want to offer support to get you moving forward, but will require more details.

Seller_2xEkbLg91JMJx

I admit it was my fault I let a few orders get by without updating the tracking information. Honest mistake. I’ve tried three times to appeal so I can get my self fullfilled option turned back on.

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Would you be able to share the specific messaging that you received at the time of the issue? In addition to this, you mention that the issue was due to orders that were not updated, how have you gone about explaining this in your appeal? The information should provide context to why the orders were not updated, and what kind of processes you will be putting into place to prevent any future issues from occurring again.

If the steps are vague or the identified issues do not align with what our team has found, they will be obligated to reject the submission. I encourage you to provide more details to this thread so that I may continue to review and offer support to you.

Best,

Atlas