Accounts Cannot Be Merged Canada/UAE
I have been going over with support for the past 2 months and I been getting the same automated response over and over despite me telling them I do not have any in registration account both my account a active and verified out of desperation I am posting here hoping someone can escalate this. CASE 11249727282
Please be informed that this error occurs when one of the selected partner accounts contains a merchant that is still pending in registration and that partner account is in the same marketplace as another merchant. You can terminate the in-registration merchant. Otherwise the accounts cannot be merged.
To terminate the in registration merchant, you can:
1. Log in with the account that has an in-registration merchant.
2. Select the in-registration merchant in the picker (if needed).
3. Terminate the registration process.
Accounts Cannot Be Merged Canada/UAE
I have been going over with support for the past 2 months and I been getting the same automated response over and over despite me telling them I do not have any in registration account both my account a active and verified out of desperation I am posting here hoping someone can escalate this. CASE 11249727282
Please be informed that this error occurs when one of the selected partner accounts contains a merchant that is still pending in registration and that partner account is in the same marketplace as another merchant. You can terminate the in-registration merchant. Otherwise the accounts cannot be merged.
To terminate the in registration merchant, you can:
1. Log in with the account that has an in-registration merchant.
2. Select the in-registration merchant in the picker (if needed).
3. Terminate the registration process.
0 replies
Danny_Amazon
Hello @Seller_8JEkdbCwUbOPN- and thank you for posting to the seller forums for some guidance on merging accounts.
I was unable to locate a case with the case ID you've included here, but I was able to find one ending in '4771' where I do see our team has provided some details on logging in to your UAE account to complete or terminate the registration process there.
When you attempt to log into your UAE account are you shown any information on completing registration there?
Thanks for letting me know,
Danny
