Dear Amazon Support,

I have been a professional Amazon seller for over 3 years, and I am extremely disappointed by a situation I’m currently facing — a situation that I believe is being deliberately manipulated by a dishonest competitor to harm my business.

Three days ago, I received an order for the final 3 units of one of my FBA listings. Since then, the order has been stuck in a "Payment Revision Needed" status. I strongly suspect that this is not a genuine purchase, but rather an intentional attempt to force my product into an “Out of Stock” state and block further sales — all while the competitor continues to sell their product uninterrupted.

This is not only unethical but also deeply unfair. Despite listing my product at a higher price than the competition, I consistently held the Buy Box due to my performance metrics. None of the competing sellers could win the Buy Box, regardless of how much they lowered their prices. And now, this competitor has resorted to a manipulative tactic — placing a fake order using a card with no balance, triggering a pending status that prevents me from making any sales.

This has essentially placed my product in limbo. Amazon’s system is unable to verify the payment due to the empty card, yet it still reserves my inventory. This creates a vicious cycle where I lose potential sales, revenue, and Buy Box presence — all because of a loophole being exploited.

I respectfully request Amazon to urgently review this case. The system should not allow a customer to keep an item in "Payment Revision" for more than 3 days. There needs to be a policy where such orders are automatically canceled after a certain timeframe, in order to protect sellers from malicious actions and minimize potential damage to their business.

I ask Amazon to take immediate action to release my inventory and allow my listing to become active again. Furthermore, I urge Amazon to consider implementing safeguards to prevent such dishonest tactics from succeeding in the future. These types of unethical sellers should not be allowed to profit from exploiting system vulnerabilities.

I await your response and an effective resolution.

Sincerely,