Issues with brand registration with no help at all from Amazon agents
I don’t understand what the issue is here but my brand keeps getting rejected even though I have verified all the information to be correct and accurate. I have messaged the agent looking after this 4 times only to have a bot answered message sent back every time. What would cause this issue for them to reject my application?
1. All business information is kept consistent and up to date everywhere their business information is registered.
2. If there is an attorney or representative associated with the brand, make sure this information is displayed on the trade mark website with the registered trade mark information whenever possible.
3. If there is an email address associated with the trade mark, make sure it is a valid email address.
15785680141
Issues with brand registration with no help at all from Amazon agents
I don’t understand what the issue is here but my brand keeps getting rejected even though I have verified all the information to be correct and accurate. I have messaged the agent looking after this 4 times only to have a bot answered message sent back every time. What would cause this issue for them to reject my application?
1. All business information is kept consistent and up to date everywhere their business information is registered.
2. If there is an attorney or representative associated with the brand, make sure this information is displayed on the trade mark website with the registered trade mark information whenever possible.
3. If there is an email address associated with the trade mark, make sure it is a valid email address.
15785680141
0 replies
Daryl_Amazon
Hey @Seller_0IJQOEAJZlqVH!
I did verify the case, apologies on the response provided, going straight to the point you are missing trademark contact information that meets our requirements.
What you would need to do is to ensure that the trademark number and the trademark office entered in your application is correct and then reapply.
Another important point would be to have a copy of your trademark certificate or filing receipt, upload it to the case log when replying to the case.
If your trademark is pending, reapply and select Pending under What is the current status of your trademark.
Note: Trademarks that are expired aren’t eligible for Brand Registry.
More information can be found here:
Daryl
