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Seller_4gxm98Ffbsp98

Racist and disrespectful messages from buyer

Hello

Can an Amazon moderator please have a look at buyer messages on order id #701-2267980-7417819? This is extremely disgusting and not appropriate on any platform. @Ricardo_Amazon

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8 replies
Account Health
Tags:Seller Support
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Seller_4gxm98Ffbsp98

Racist and disrespectful messages from buyer

Hello

Can an Amazon moderator please have a look at buyer messages on order id #701-2267980-7417819? This is extremely disgusting and not appropriate on any platform. @Ricardo_Amazon

Account Health
Tags:Seller Support
10
589 views
8 replies
Reply
8 replies
user profile
Jurgen_Amazon
In reply to: Seller_4gxm98Ffbsp98’s post

Hello @Seller_4gxm98Ffbsp98,

Thank you for contacting Amazon Forums.

I am sorry to know that "Report Message" button has not provided the expected result. Nevertheless, based on how serious the comments are, I have escalated this to our internal department in charge of reviewing this. They will do their best to help you handling this situation.

Additionally, I have taken a look at your request, but I was unable to find the case ID in which you are handling this situation with Selling Partner Support. By any chance, can you share the last 4 digits of such case?

Please provide the case Id at the earliest, since it will help me with the escalation I have made. I will get back to you by November 2nd with further updates.

Regards, Jurgen_Amazon

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Seller_4gxm98Ffbsp98

Racist and disrespectful messages from buyer

Hello

Can an Amazon moderator please have a look at buyer messages on order id #701-2267980-7417819? This is extremely disgusting and not appropriate on any platform. @Ricardo_Amazon

589 views
8 replies
Account Health
Tags:Seller Support
10
Reply
user profile
Seller_4gxm98Ffbsp98

Racist and disrespectful messages from buyer

Hello

Can an Amazon moderator please have a look at buyer messages on order id #701-2267980-7417819? This is extremely disgusting and not appropriate on any platform. @Ricardo_Amazon

Account Health
Tags:Seller Support
10
589 views
8 replies
Reply
user profile

Racist and disrespectful messages from buyer

by Seller_4gxm98Ffbsp98

Hello

Can an Amazon moderator please have a look at buyer messages on order id #701-2267980-7417819? This is extremely disgusting and not appropriate on any platform. @Ricardo_Amazon

Account Health
Tags:Seller Support
10
589 views
8 replies
Reply
8 replies
8 replies
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Jurgen_Amazon
In reply to: Seller_4gxm98Ffbsp98’s post

Hello @Seller_4gxm98Ffbsp98,

Thank you for contacting Amazon Forums.

I am sorry to know that "Report Message" button has not provided the expected result. Nevertheless, based on how serious the comments are, I have escalated this to our internal department in charge of reviewing this. They will do their best to help you handling this situation.

Additionally, I have taken a look at your request, but I was unable to find the case ID in which you are handling this situation with Selling Partner Support. By any chance, can you share the last 4 digits of such case?

Please provide the case Id at the earliest, since it will help me with the escalation I have made. I will get back to you by November 2nd with further updates.

Regards, Jurgen_Amazon

00
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user profile
Jurgen_Amazon
In reply to: Seller_4gxm98Ffbsp98’s post

Hello @Seller_4gxm98Ffbsp98,

Thank you for contacting Amazon Forums.

I am sorry to know that "Report Message" button has not provided the expected result. Nevertheless, based on how serious the comments are, I have escalated this to our internal department in charge of reviewing this. They will do their best to help you handling this situation.

Additionally, I have taken a look at your request, but I was unable to find the case ID in which you are handling this situation with Selling Partner Support. By any chance, can you share the last 4 digits of such case?

Please provide the case Id at the earliest, since it will help me with the escalation I have made. I will get back to you by November 2nd with further updates.

Regards, Jurgen_Amazon

00
user profile
Jurgen_Amazon
In reply to: Seller_4gxm98Ffbsp98’s post

Hello @Seller_4gxm98Ffbsp98,

Thank you for contacting Amazon Forums.

I am sorry to know that "Report Message" button has not provided the expected result. Nevertheless, based on how serious the comments are, I have escalated this to our internal department in charge of reviewing this. They will do their best to help you handling this situation.

Additionally, I have taken a look at your request, but I was unable to find the case ID in which you are handling this situation with Selling Partner Support. By any chance, can you share the last 4 digits of such case?

Please provide the case Id at the earliest, since it will help me with the escalation I have made. I will get back to you by November 2nd with further updates.

Regards, Jurgen_Amazon

00
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