Researching Lost Items
Hello, I am trying to find the date when my items were sent from one FBA warehouse to another. I know it was sometime in April.
When the transfer took place, 2 of my items went missing and they are listed as 'Researching' on the manage inventory page. I assume they are permanently lost.
If so when will I be reimbursed for them? & Where can I find the date of the transfer between the two warehouses?
I read online that after approx. 60 days you should be reimbursed for lost items that haven't been found. If that is the case, mine have exceeded that time. Thanks for any help.
Researching Lost Items
Hello, I am trying to find the date when my items were sent from one FBA warehouse to another. I know it was sometime in April.
When the transfer took place, 2 of my items went missing and they are listed as 'Researching' on the manage inventory page. I assume they are permanently lost.
If so when will I be reimbursed for them? & Where can I find the date of the transfer between the two warehouses?
I read online that after approx. 60 days you should be reimbursed for lost items that haven't been found. If that is the case, mine have exceeded that time. Thanks for any help.
0 replies
JiAlex_Amazon
@Seller_opC3mc7rEdRXf
Following up on your publication. I understand the situation, could you please confirm if you have already created a case with our Seller Support team? If so, please give me the case number so I can review and provide you with assistance.
-JiAlex
