Negative Feedback, Help for remove it.
I received a negative feedback from a product sold as merchant because of the price. Can I open a case and remove it?
Our ODR is too high because of this.
Note: Cost and expense invoices for our products are available. We do not sell at exorbitant prices, in fact, we are a newly established store, we will also send small gifts to our customers in the future.
Negative Feedback, Help for remove it.
I received a negative feedback from a product sold as merchant because of the price. Can I open a case and remove it?
Our ODR is too high because of this.
Note: Cost and expense invoices for our products are available. We do not sell at exorbitant prices, in fact, we are a newly established store, we will also send small gifts to our customers in the future.
2 replies
Seller_kNAboD6kRgVt7
Search Amazon help for Feedback Removal to see the criteria for it.
Lucre_Amzn
Hello @Seller_QXJDKZYb7aDFB
Thank you very much for reaching out in Amazon forums, this is Lucre, and I'll be glad to assist.
I understand you would like to know how to remove feedback, in this case I recommend you to visit our help page with the steps to request removal of negative feedback.
Can Amazon remove buyer feedback?
If you have any more questions, feel free to let me know, and I'll be happy to assist.
Regards,
Luce_Amazon
