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Seller_yQ9GYuWRnWoYu

size swatch image

Hello @Glenn_Amazon @Atlas_Amazon @Michelle_Amazon

I have a serious problem, yesterday a swatch image appeared in place of the size, and it's the wrong image, and we also have a color, so I can't change the swatch image of size

I've been trying to contact Amazon for two days, and they don't fix it, I've attached a sample screenshot, has anyone encountered this before?

many thanks for your help

img
122 views
12 replies
Create and manage listings
Tags:Detail page, Listings
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user profile
Seller_yQ9GYuWRnWoYu

size swatch image

Hello @Glenn_Amazon @Atlas_Amazon @Michelle_Amazon

I have a serious problem, yesterday a swatch image appeared in place of the size, and it's the wrong image, and we also have a color, so I can't change the swatch image of size

I've been trying to contact Amazon for two days, and they don't fix it, I've attached a sample screenshot, has anyone encountered this before?

many thanks for your help

img
Create and manage listings
Tags:Detail page, Listings
30
122 views
12 replies
Reply
0 replies
user profile
Rose_Amazon
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hi @DaveLery,

Thanks for the post. Can you share the case id that you opened with Seller Support.

Thanks in advance.

Rose_Amazon

11
user profile
Seller_u5WhmJ80jMDPQ
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hello @Seller_yQ9GYuWRnWoYu,

I'm experiencing the same problem! Have you found a solution yet? If so, could you please share how you resolved it?

I created a case with seller support and discussion - no luck;

Case ID 15083913141

Link to discussion: https://sellercentral.amazon.com/seller-forums/discussions/t/5d935894-b076-4e9f-ad79-af2a8531abb2

@Rose_Amazon, please help.

10
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user profile
Seller_yQ9GYuWRnWoYu

size swatch image

Hello @Glenn_Amazon @Atlas_Amazon @Michelle_Amazon

I have a serious problem, yesterday a swatch image appeared in place of the size, and it's the wrong image, and we also have a color, so I can't change the swatch image of size

I've been trying to contact Amazon for two days, and they don't fix it, I've attached a sample screenshot, has anyone encountered this before?

many thanks for your help

img
122 views
12 replies
Create and manage listings
Tags:Detail page, Listings
30
Reply
user profile
Seller_yQ9GYuWRnWoYu

size swatch image

Hello @Glenn_Amazon @Atlas_Amazon @Michelle_Amazon

I have a serious problem, yesterday a swatch image appeared in place of the size, and it's the wrong image, and we also have a color, so I can't change the swatch image of size

I've been trying to contact Amazon for two days, and they don't fix it, I've attached a sample screenshot, has anyone encountered this before?

many thanks for your help

img
Create and manage listings
Tags:Detail page, Listings
30
122 views
12 replies
Reply
user profile

size swatch image

by Seller_yQ9GYuWRnWoYu

Hello @Glenn_Amazon @Atlas_Amazon @Michelle_Amazon

I have a serious problem, yesterday a swatch image appeared in place of the size, and it's the wrong image, and we also have a color, so I can't change the swatch image of size

I've been trying to contact Amazon for two days, and they don't fix it, I've attached a sample screenshot, has anyone encountered this before?

many thanks for your help

img
Create and manage listings
Tags:Detail page, Listings
30
122 views
12 replies
Reply
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Rose_Amazon
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hi @DaveLery,

Thanks for the post. Can you share the case id that you opened with Seller Support.

Thanks in advance.

Rose_Amazon

11
user profile
Seller_u5WhmJ80jMDPQ
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hello @Seller_yQ9GYuWRnWoYu,

I'm experiencing the same problem! Have you found a solution yet? If so, could you please share how you resolved it?

I created a case with seller support and discussion - no luck;

Case ID 15083913141

Link to discussion: https://sellercentral.amazon.com/seller-forums/discussions/t/5d935894-b076-4e9f-ad79-af2a8531abb2

@Rose_Amazon, please help.

10
Follow this discussion to be notified of new activity
user profile
Rose_Amazon
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hi @DaveLery,

Thanks for the post. Can you share the case id that you opened with Seller Support.

Thanks in advance.

Rose_Amazon

11
user profile
Rose_Amazon
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hi @DaveLery,

Thanks for the post. Can you share the case id that you opened with Seller Support.

Thanks in advance.

Rose_Amazon

11
Reply
user profile
Seller_u5WhmJ80jMDPQ
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hello @Seller_yQ9GYuWRnWoYu,

I'm experiencing the same problem! Have you found a solution yet? If so, could you please share how you resolved it?

I created a case with seller support and discussion - no luck;

Case ID 15083913141

Link to discussion: https://sellercentral.amazon.com/seller-forums/discussions/t/5d935894-b076-4e9f-ad79-af2a8531abb2

@Rose_Amazon, please help.

10
user profile
Seller_u5WhmJ80jMDPQ
In reply to: Seller_yQ9GYuWRnWoYu’s post

Hello @Seller_yQ9GYuWRnWoYu,

I'm experiencing the same problem! Have you found a solution yet? If so, could you please share how you resolved it?

I created a case with seller support and discussion - no luck;

Case ID 15083913141

Link to discussion: https://sellercentral.amazon.com/seller-forums/discussions/t/5d935894-b076-4e9f-ad79-af2a8531abb2

@Rose_Amazon, please help.

10
Reply
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