Shipping to a PO Box / Shipping template
Hello, my shipping template is configured to NOT ship to PO Boxes:
Why did I receive an order telling me to ship to a PO Box?
Order ID: # 702-0172014-2337015
Case ID: # 15316352451
I have not received any response from Amazon support in the last 4 days.
Shipping to a PO Box / Shipping template
Hello, my shipping template is configured to NOT ship to PO Boxes:
Why did I receive an order telling me to ship to a PO Box?
Order ID: # 702-0172014-2337015
Case ID: # 15316352451
I have not received any response from Amazon support in the last 4 days.
0 replies
Seller_7LrAV0m5llaI7
The customer probably wrote it in manually instead of selecting PO box
Seller_y7W9ccUlauftE
You ask the buyer for a street address. Explain that you are not using Canada Post and can not ship to a post office box.
Seller_WVRGljjwKOlpv
I d cancel the order if I were you, If you get a negative feedback because of this you might seeking help from mods here not seller support, off course you need to raise a ticket first.
