Cancel payment please
Hello, I would like to cancel and refund the subscription fee because I have not been able to make sales despite actively placing products on my Amazon Canada account since August.
(Due to the inexperience of the authors on the chat page, there are problems with communication, so I had to write my transaction here).
Cancel payment please
Hello, I would like to cancel and refund the subscription fee because I have not been able to make sales despite actively placing products on my Amazon Canada account since August.
(Due to the inexperience of the authors on the chat page, there are problems with communication, so I had to write my transaction here).
0 replies
Seller_7LrAV0m5llaI7
Cool, all you have to do is change your account status from Professional to Individual, and the fee will stop being charged at your next billing period.
Unfortunately, when you signed up to be an Amazon seller, you agreed to pay the monthly fee for the professional account, REGARDLESS of the amount of units sold, so there won't be any refund for August since you had products actively listed.
Jurgen_Amazon
Hello @KUBRAMIX,
I understand you want to close your account due to lack of sales. I have seen you reached out to Selling Partner Support through the case ending in 9491, where they confirmed you can close your account by accessing the link provided.
In case that link did not work, please take a look at the help page: Close your seller account.
Do not hesitate in reaching out if you have further questions.
Thank you @Seller_7LrAV0m5llaI7for your input. It is important to highlight what you said, you can still sell on Amazon with an Individual plan, which will stop the monthly subscription fee.
Jurgen
