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Seller_IEQ7EyvEUuJMA

FBA18WC7YNHF 1k a day missing at FC centres. What point does Amazon pay up?

proof of purchase ….pictures what else do I need to provide? Amazon is roughly stealing $1000 a day of inventory. I just did a quick look and it looks like $1000 in shipments. They are STEALING at the warehouse this needs to start being escalated

203 views
10 replies
Manage Inventory
Tags:Inventory
30
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user profile
Seller_IEQ7EyvEUuJMA

FBA18WC7YNHF 1k a day missing at FC centres. What point does Amazon pay up?

proof of purchase ….pictures what else do I need to provide? Amazon is roughly stealing $1000 a day of inventory. I just did a quick look and it looks like $1000 in shipments. They are STEALING at the warehouse this needs to start being escalated

Manage Inventory
Tags:Inventory
30
203 views
10 replies
Reply
0 replies
user profile
Christine_Amazon
In reply to: Seller_IEQ7EyvEUuJMA’s post

Hello @Seller_IEQ7EyvEUuJMA

Christine here from Amazon.

I understand your concern about potential inventory discrepancies, and I want to help resolve this situation properly. To investigate your claim effectively, we need specific documentation to verify both ownership and delivery of the inventory in question.

Required Documentation:

  • Proof of Inventory Ownership (one of the following):

Supplier invoice showing:

  • Purchase date
  • Product names (matching missing items)
  • Quantities purchased OR

If you're the manufacturer:

  • Signed packing slip with:
  • Packing list date
  • Shipment/PO ID
  • Product names
  • Quantities
  • Your manufacturer signature/stamp

Proof of Delivery

For LTL/FTL shipments:

  • Documentation showing box count
  • Total shipment weight
  • Carrier pickup verification

Please submit these documents through your Seller Central account using the "Contact Us" option. Create a detailed case including:

  • Your ASIN list
  • Specific quantities missing
  • Timeframe of discrepancy
  • Any relevant shipment IDs

This documentation helps us track your inventory movement and investigate any discrepancies thoroughly.

Christine.

03
user profile
Seller_iZOsAPYtNbF8I
In reply to: Seller_IEQ7EyvEUuJMA’s post

We are also struggling with lost of inventory by FBA, Shared all legit delivery note, orignal invoices, packaging slips but amazon support rejecting it wthout reading and investigation. There is Amazon FC signed but how they can reject the invoices and delivery note stating all .

Supplier invoice showing:

Purchase date

Product names (matching missing items)

Quantities purchased OR

For LTL/FTL shipments:

Documentation showing box count

Total shipment weight

Carrier pickup verification

Very bad customer support so far.

Regards,

00
user profile
Seller_8rxpPfvkc0860
In reply to: Seller_IEQ7EyvEUuJMA’s post

Does anyone have a phone number for seller support.

We are locked out of our account

01
user profile
Seller_jbBO5fX554s05
In reply to: Seller_IEQ7EyvEUuJMA’s post

Yup they steal from everyone

and then play dumb/gatekeep the humans so you cant do anything about it

00
Follow this discussion to be notified of new activity
user profile
Seller_IEQ7EyvEUuJMA

FBA18WC7YNHF 1k a day missing at FC centres. What point does Amazon pay up?

proof of purchase ….pictures what else do I need to provide? Amazon is roughly stealing $1000 a day of inventory. I just did a quick look and it looks like $1000 in shipments. They are STEALING at the warehouse this needs to start being escalated

203 views
10 replies
Manage Inventory
Tags:Inventory
30
Reply
user profile
Seller_IEQ7EyvEUuJMA

FBA18WC7YNHF 1k a day missing at FC centres. What point does Amazon pay up?

proof of purchase ….pictures what else do I need to provide? Amazon is roughly stealing $1000 a day of inventory. I just did a quick look and it looks like $1000 in shipments. They are STEALING at the warehouse this needs to start being escalated

Manage Inventory
Tags:Inventory
30
203 views
10 replies
Reply
user profile

FBA18WC7YNHF 1k a day missing at FC centres. What point does Amazon pay up?

by Seller_IEQ7EyvEUuJMA

proof of purchase ….pictures what else do I need to provide? Amazon is roughly stealing $1000 a day of inventory. I just did a quick look and it looks like $1000 in shipments. They are STEALING at the warehouse this needs to start being escalated

Manage Inventory
Tags:Inventory
30
203 views
10 replies
Reply
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user profile
Christine_Amazon
In reply to: Seller_IEQ7EyvEUuJMA’s post

Hello @Seller_IEQ7EyvEUuJMA

Christine here from Amazon.

I understand your concern about potential inventory discrepancies, and I want to help resolve this situation properly. To investigate your claim effectively, we need specific documentation to verify both ownership and delivery of the inventory in question.

Required Documentation:

  • Proof of Inventory Ownership (one of the following):

Supplier invoice showing:

  • Purchase date
  • Product names (matching missing items)
  • Quantities purchased OR

If you're the manufacturer:

  • Signed packing slip with:
  • Packing list date
  • Shipment/PO ID
  • Product names
  • Quantities
  • Your manufacturer signature/stamp

Proof of Delivery

For LTL/FTL shipments:

  • Documentation showing box count
  • Total shipment weight
  • Carrier pickup verification

Please submit these documents through your Seller Central account using the "Contact Us" option. Create a detailed case including:

  • Your ASIN list
  • Specific quantities missing
  • Timeframe of discrepancy
  • Any relevant shipment IDs

This documentation helps us track your inventory movement and investigate any discrepancies thoroughly.

Christine.

03
user profile
Seller_iZOsAPYtNbF8I
In reply to: Seller_IEQ7EyvEUuJMA’s post

We are also struggling with lost of inventory by FBA, Shared all legit delivery note, orignal invoices, packaging slips but amazon support rejecting it wthout reading and investigation. There is Amazon FC signed but how they can reject the invoices and delivery note stating all .

Supplier invoice showing:

Purchase date

Product names (matching missing items)

Quantities purchased OR

For LTL/FTL shipments:

Documentation showing box count

Total shipment weight

Carrier pickup verification

Very bad customer support so far.

Regards,

00
user profile
Seller_8rxpPfvkc0860
In reply to: Seller_IEQ7EyvEUuJMA’s post

Does anyone have a phone number for seller support.

We are locked out of our account

01
user profile
Seller_jbBO5fX554s05
In reply to: Seller_IEQ7EyvEUuJMA’s post

Yup they steal from everyone

and then play dumb/gatekeep the humans so you cant do anything about it

00
Follow this discussion to be notified of new activity
user profile
Christine_Amazon
In reply to: Seller_IEQ7EyvEUuJMA’s post

Hello @Seller_IEQ7EyvEUuJMA

Christine here from Amazon.

I understand your concern about potential inventory discrepancies, and I want to help resolve this situation properly. To investigate your claim effectively, we need specific documentation to verify both ownership and delivery of the inventory in question.

Required Documentation:

  • Proof of Inventory Ownership (one of the following):

Supplier invoice showing:

  • Purchase date
  • Product names (matching missing items)
  • Quantities purchased OR

If you're the manufacturer:

  • Signed packing slip with:
  • Packing list date
  • Shipment/PO ID
  • Product names
  • Quantities
  • Your manufacturer signature/stamp

Proof of Delivery

For LTL/FTL shipments:

  • Documentation showing box count
  • Total shipment weight
  • Carrier pickup verification

Please submit these documents through your Seller Central account using the "Contact Us" option. Create a detailed case including:

  • Your ASIN list
  • Specific quantities missing
  • Timeframe of discrepancy
  • Any relevant shipment IDs

This documentation helps us track your inventory movement and investigate any discrepancies thoroughly.

Christine.

03
user profile
Christine_Amazon
In reply to: Seller_IEQ7EyvEUuJMA’s post

Hello @Seller_IEQ7EyvEUuJMA

Christine here from Amazon.

I understand your concern about potential inventory discrepancies, and I want to help resolve this situation properly. To investigate your claim effectively, we need specific documentation to verify both ownership and delivery of the inventory in question.

Required Documentation:

  • Proof of Inventory Ownership (one of the following):

Supplier invoice showing:

  • Purchase date
  • Product names (matching missing items)
  • Quantities purchased OR

If you're the manufacturer:

  • Signed packing slip with:
  • Packing list date
  • Shipment/PO ID
  • Product names
  • Quantities
  • Your manufacturer signature/stamp

Proof of Delivery

For LTL/FTL shipments:

  • Documentation showing box count
  • Total shipment weight
  • Carrier pickup verification

Please submit these documents through your Seller Central account using the "Contact Us" option. Create a detailed case including:

  • Your ASIN list
  • Specific quantities missing
  • Timeframe of discrepancy
  • Any relevant shipment IDs

This documentation helps us track your inventory movement and investigate any discrepancies thoroughly.

Christine.

03
Reply
user profile
Seller_iZOsAPYtNbF8I
In reply to: Seller_IEQ7EyvEUuJMA’s post

We are also struggling with lost of inventory by FBA, Shared all legit delivery note, orignal invoices, packaging slips but amazon support rejecting it wthout reading and investigation. There is Amazon FC signed but how they can reject the invoices and delivery note stating all .

Supplier invoice showing:

Purchase date

Product names (matching missing items)

Quantities purchased OR

For LTL/FTL shipments:

Documentation showing box count

Total shipment weight

Carrier pickup verification

Very bad customer support so far.

Regards,

00
user profile
Seller_iZOsAPYtNbF8I
In reply to: Seller_IEQ7EyvEUuJMA’s post

We are also struggling with lost of inventory by FBA, Shared all legit delivery note, orignal invoices, packaging slips but amazon support rejecting it wthout reading and investigation. There is Amazon FC signed but how they can reject the invoices and delivery note stating all .

Supplier invoice showing:

Purchase date

Product names (matching missing items)

Quantities purchased OR

For LTL/FTL shipments:

Documentation showing box count

Total shipment weight

Carrier pickup verification

Very bad customer support so far.

Regards,

00
Reply
user profile
Seller_8rxpPfvkc0860
In reply to: Seller_IEQ7EyvEUuJMA’s post

Does anyone have a phone number for seller support.

We are locked out of our account

01
user profile
Seller_8rxpPfvkc0860
In reply to: Seller_IEQ7EyvEUuJMA’s post

Does anyone have a phone number for seller support.

We are locked out of our account

01
Reply
user profile
Seller_jbBO5fX554s05
In reply to: Seller_IEQ7EyvEUuJMA’s post

Yup they steal from everyone

and then play dumb/gatekeep the humans so you cant do anything about it

00
user profile
Seller_jbBO5fX554s05
In reply to: Seller_IEQ7EyvEUuJMA’s post

Yup they steal from everyone

and then play dumb/gatekeep the humans so you cant do anything about it

00
Reply
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