update listing manufacturer contact information
I created my first listing and shipped the product for amazon warehouse. while I was checking the listing live (currently unavailable) I found out that the manufacturer contact information has wrong address and need to be updated but it is currently locked. Please any help what should I do.
update listing manufacturer contact information
I created my first listing and shipped the product for amazon warehouse. while I was checking the listing live (currently unavailable) I found out that the manufacturer contact information has wrong address and need to be updated but it is currently locked. Please any help what should I do.
0 replies
Jurgen_Amazon
Hello @Seller_oG52vsfK7p9CK,
Thank you for reaching out about updating your manufacturer information on a locked listing.
To update manufacturer information on a locked listing:
1. Create a catalog update request:
- Go to Seller Central
- Select 'Contact Us'
- Choose 'Catalog Issues'
- Select 'Update Product Information'
2. Provide the following in your request:
- ASIN
- Correct manufacturer information
- Supporting documentation validating the correct information
Note: While your inventory is at FBA, the listing showing as "currently unavailable" is normal until Amazon completes their receiving process.
For fastest resolution, ensure you include clear documentation proving the correct manufacturer details when submitting your request.
Jurgen