Global Account merge - Marketplace with same owner cannot be merged Americas region
I was asked to create a new seller account and create global account and merged them into the existing account.
However, after I successfully managed to register the new account and receiving the following error.
Accounts, irrespective of their status, that exist in the same marketplace cannot be merged!
I guess now I need to delete or remove the Americas region from my new Seller account!
But there is no clear instruction on how to do that!
Anyone who encountered the same issue please shed some light!!
Thanks in Advance
Global Account merge - Marketplace with same owner cannot be merged Americas region
I was asked to create a new seller account and create global account and merged them into the existing account.
However, after I successfully managed to register the new account and receiving the following error.
Accounts, irrespective of their status, that exist in the same marketplace cannot be merged!
I guess now I need to delete or remove the Americas region from my new Seller account!
But there is no clear instruction on how to do that!
Anyone who encountered the same issue please shed some light!!
Thanks in Advance
0 replies
Lucre_Amzn
Hello @Seller_MYYTWNbhasvwb
Thank you very much for reaching out in Amazon forums, this is Lucre, and I'll be glad to assist.
I understand you're having an issuer merging your accounts as recommended by seller support, also you're trying to remove the Americas region from the new seller account but don't know how to do this.
I connected with our specialist team who will be contacting via a case soon to help you resolve this.
Hope this gets figured out soon! If you need additional assistance, please let me know.
Regards,
Lucre_Amazon
