Brand Registry Access Needed - Need to know who the admin is
Hi,
Our company was set-up in 2019-2020 and since then we have worked with couple of agencies. We could see that there are many other sellers selling on our listing and we want to open counterfeiting issues via Brand Registry.
The issue here is that even if we are admin of seller central, we are not admin of our Brand Registry account. We have also reached out to brand registry team and they have replied us that since we are not the admin, we could not have access to Brand Registry.
We have all the trademarks, documents, USPTO, but we need to know who is th admin of our Brand Registry account.
Could you please advise who is the admin of our Brand Registry account and if there is any procedure of updating the admin as well.
@Jim_Amazon@Sandy_AmazonPlease help as we have been running in circles for this issue.
Thanks in advance!
Brand Registry Access Needed - Need to know who the admin is
Hi,
Our company was set-up in 2019-2020 and since then we have worked with couple of agencies. We could see that there are many other sellers selling on our listing and we want to open counterfeiting issues via Brand Registry.
The issue here is that even if we are admin of seller central, we are not admin of our Brand Registry account. We have also reached out to brand registry team and they have replied us that since we are not the admin, we could not have access to Brand Registry.
We have all the trademarks, documents, USPTO, but we need to know who is th admin of our Brand Registry account.
Could you please advise who is the admin of our Brand Registry account and if there is any procedure of updating the admin as well.
@Jim_Amazon@Sandy_AmazonPlease help as we have been running in circles for this issue.
Thanks in advance!
0 replies
Jim_Amazon
@Seller_LcD3Oimd3vmBE
I just finished looking into this and I can see that you are an Admin/Rights Owner for the brand itself along with another entity. As for that other entity, I cannot share that information with you per our policies.
Are you having trouble accessing your Brand Registry account at all?
-Jim