Seller Forums
Sign in
Sign in
imgSign in
user profile
Seller_yXZyqNqwJvZyv

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

95 views
3 replies
00
Reply
user profile
Seller_yXZyqNqwJvZyv

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

00
95 views
3 replies
Reply
0 replies
user profile
Seller_z3XfkorVSmnEY

Are these orders that are delivered by Amazon Logistics? Most of our undeliverable, not received, refused orders are Amazon logistics.

00
user profile
Roberto_Amazon

Hello! @Seller_yXZyqNqwJvZyv

Roberto from Amazon here, I'd like to know if you have reported this issue with our Seller Support team yet? If so, can you please provide me the most recent case ID for further review.

Regards,

Roberto

00
Follow this discussion to be notified of new activity
user profile
Seller_yXZyqNqwJvZyv

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

95 views
3 replies
00
Reply
user profile
Seller_yXZyqNqwJvZyv

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

00
95 views
3 replies
Reply
user profile

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

by Seller_yXZyqNqwJvZyv

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

Tags:Refunds
00
95 views
3 replies
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Seller_z3XfkorVSmnEY

Are these orders that are delivered by Amazon Logistics? Most of our undeliverable, not received, refused orders are Amazon logistics.

00
user profile
Roberto_Amazon

Hello! @Seller_yXZyqNqwJvZyv

Roberto from Amazon here, I'd like to know if you have reported this issue with our Seller Support team yet? If so, can you please provide me the most recent case ID for further review.

Regards,

Roberto

00
Follow this discussion to be notified of new activity
user profile
Seller_z3XfkorVSmnEY

Are these orders that are delivered by Amazon Logistics? Most of our undeliverable, not received, refused orders are Amazon logistics.

00
user profile
Seller_z3XfkorVSmnEY

Are these orders that are delivered by Amazon Logistics? Most of our undeliverable, not received, refused orders are Amazon logistics.

00
Reply
user profile
Roberto_Amazon

Hello! @Seller_yXZyqNqwJvZyv

Roberto from Amazon here, I'd like to know if you have reported this issue with our Seller Support team yet? If so, can you please provide me the most recent case ID for further review.

Regards,

Roberto

00
user profile
Roberto_Amazon

Hello! @Seller_yXZyqNqwJvZyv

Roberto from Amazon here, I'd like to know if you have reported this issue with our Seller Support team yet? If so, can you please provide me the most recent case ID for further review.

Regards,

Roberto

00
Reply
Follow this discussion to be notified of new activity