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Seller_auEsQlw2y6qC4

OTP TWO STEP VERİFİCATİON

Is there a chance to reset OTP and authorize OTP again? I wonder about this

250 views
7 replies
Account setup
Tags:Verification
00
Reply
user profile
Seller_auEsQlw2y6qC4

OTP TWO STEP VERİFİCATİON

Is there a chance to reset OTP and authorize OTP again? I wonder about this

Account setup
Tags:Verification
00
250 views
7 replies
Reply
7 replies
user profile
Daryl_Amazon
In reply to: Seller_auEsQlw2y6qC4’s post

Hey @Seller_auEsQlw2y6qC4,

There is a way, happy to provide the steps to follow in order for you to do this.

You'll need to go through the two-step verification account recovery process.

This process requires you to submit documentation verifying your identity.

  • Once verified (usually within 12 hours), two-step verification will be disabled so you can log in.
  • On your next login, you will be required to setup two-step verification again, this time using devices that you have access to.

Provide a reliable backup method when you enable two-step verification. This way if you change your phone number or lose your phone, you’ll still have access.

Keep your advanced security settings up to date. To view your settings in Seller Central, click Settings > Login Settings > Advanced Security Settings > Edit. You must receive a code and validate it before you can make any changes.

Daryl

10
user profile
Seller_Xj4bX7N2U4Prs
In reply to: Daryl_Amazon’s post

Pls what do I need to do before I travel outside the nation. Basically, how can I get the OTP verification because my number will not work there, I have to use a local number while there.

00
user profile
Christine_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

Hello @Seller_Xj4bX7N2U4Prs

This is Christine from Amazon Forums.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

You can read more in the link below:

Use an authenticator app for Two-Step Verification

If you have more questions, don't hesitate to contact our Seller Support

Have a great day!

Christine.

50
user profile
Daryl_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

My colleague and I are always happy to see a satisfied selling partner through our seller forums platform!

You are very welcome, happy selling.

Daryl

20
user profile
Seller_Aa42iN50K6QfC
In reply to: Daryl_Amazon’s post

Hi, @Daryl_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
user profile
Seller_Aa42iN50K6QfC
In reply to: Christine_Amazon’s post

Hi @Christine_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
Follow this discussion to be notified of new activity
user profile
Seller_auEsQlw2y6qC4

OTP TWO STEP VERİFİCATİON

Is there a chance to reset OTP and authorize OTP again? I wonder about this

250 views
7 replies
Account setup
Tags:Verification
00
Reply
user profile
Seller_auEsQlw2y6qC4

OTP TWO STEP VERİFİCATİON

Is there a chance to reset OTP and authorize OTP again? I wonder about this

Account setup
Tags:Verification
00
250 views
7 replies
Reply
user profile

OTP TWO STEP VERİFİCATİON

by Seller_auEsQlw2y6qC4

Is there a chance to reset OTP and authorize OTP again? I wonder about this

Account setup
Tags:Verification
00
250 views
7 replies
Reply
7 replies
7 replies
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user profile
Daryl_Amazon
In reply to: Seller_auEsQlw2y6qC4’s post

Hey @Seller_auEsQlw2y6qC4,

There is a way, happy to provide the steps to follow in order for you to do this.

You'll need to go through the two-step verification account recovery process.

This process requires you to submit documentation verifying your identity.

  • Once verified (usually within 12 hours), two-step verification will be disabled so you can log in.
  • On your next login, you will be required to setup two-step verification again, this time using devices that you have access to.

Provide a reliable backup method when you enable two-step verification. This way if you change your phone number or lose your phone, you’ll still have access.

Keep your advanced security settings up to date. To view your settings in Seller Central, click Settings > Login Settings > Advanced Security Settings > Edit. You must receive a code and validate it before you can make any changes.

Daryl

10
user profile
Seller_Xj4bX7N2U4Prs
In reply to: Daryl_Amazon’s post

Pls what do I need to do before I travel outside the nation. Basically, how can I get the OTP verification because my number will not work there, I have to use a local number while there.

00
user profile
Christine_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

Hello @Seller_Xj4bX7N2U4Prs

This is Christine from Amazon Forums.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

You can read more in the link below:

Use an authenticator app for Two-Step Verification

If you have more questions, don't hesitate to contact our Seller Support

Have a great day!

Christine.

50
user profile
Daryl_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

My colleague and I are always happy to see a satisfied selling partner through our seller forums platform!

You are very welcome, happy selling.

Daryl

20
user profile
Seller_Aa42iN50K6QfC
In reply to: Daryl_Amazon’s post

Hi, @Daryl_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
user profile
Seller_Aa42iN50K6QfC
In reply to: Christine_Amazon’s post

Hi @Christine_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
Follow this discussion to be notified of new activity
user profile
Daryl_Amazon
In reply to: Seller_auEsQlw2y6qC4’s post

Hey @Seller_auEsQlw2y6qC4,

There is a way, happy to provide the steps to follow in order for you to do this.

You'll need to go through the two-step verification account recovery process.

This process requires you to submit documentation verifying your identity.

  • Once verified (usually within 12 hours), two-step verification will be disabled so you can log in.
  • On your next login, you will be required to setup two-step verification again, this time using devices that you have access to.

Provide a reliable backup method when you enable two-step verification. This way if you change your phone number or lose your phone, you’ll still have access.

Keep your advanced security settings up to date. To view your settings in Seller Central, click Settings > Login Settings > Advanced Security Settings > Edit. You must receive a code and validate it before you can make any changes.

Daryl

10
user profile
Daryl_Amazon
In reply to: Seller_auEsQlw2y6qC4’s post

Hey @Seller_auEsQlw2y6qC4,

There is a way, happy to provide the steps to follow in order for you to do this.

You'll need to go through the two-step verification account recovery process.

This process requires you to submit documentation verifying your identity.

  • Once verified (usually within 12 hours), two-step verification will be disabled so you can log in.
  • On your next login, you will be required to setup two-step verification again, this time using devices that you have access to.

Provide a reliable backup method when you enable two-step verification. This way if you change your phone number or lose your phone, you’ll still have access.

Keep your advanced security settings up to date. To view your settings in Seller Central, click Settings > Login Settings > Advanced Security Settings > Edit. You must receive a code and validate it before you can make any changes.

Daryl

10
Reply
user profile
Seller_Xj4bX7N2U4Prs
In reply to: Daryl_Amazon’s post

Pls what do I need to do before I travel outside the nation. Basically, how can I get the OTP verification because my number will not work there, I have to use a local number while there.

00
user profile
Seller_Xj4bX7N2U4Prs
In reply to: Daryl_Amazon’s post

Pls what do I need to do before I travel outside the nation. Basically, how can I get the OTP verification because my number will not work there, I have to use a local number while there.

00
Reply
user profile
Christine_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

Hello @Seller_Xj4bX7N2U4Prs

This is Christine from Amazon Forums.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

You can read more in the link below:

Use an authenticator app for Two-Step Verification

If you have more questions, don't hesitate to contact our Seller Support

Have a great day!

Christine.

50
user profile
Christine_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

Hello @Seller_Xj4bX7N2U4Prs

This is Christine from Amazon Forums.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

You can read more in the link below:

Use an authenticator app for Two-Step Verification

If you have more questions, don't hesitate to contact our Seller Support

Have a great day!

Christine.

50
Reply
user profile
Daryl_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

My colleague and I are always happy to see a satisfied selling partner through our seller forums platform!

You are very welcome, happy selling.

Daryl

20
user profile
Daryl_Amazon
In reply to: Seller_Xj4bX7N2U4Prs’s post

My colleague and I are always happy to see a satisfied selling partner through our seller forums platform!

You are very welcome, happy selling.

Daryl

20
Reply
user profile
Seller_Aa42iN50K6QfC
In reply to: Daryl_Amazon’s post

Hi, @Daryl_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
user profile
Seller_Aa42iN50K6QfC
In reply to: Daryl_Amazon’s post

Hi, @Daryl_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
Reply
user profile
Seller_Aa42iN50K6QfC
In reply to: Christine_Amazon’s post

Hi @Christine_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
user profile
Seller_Aa42iN50K6QfC
In reply to: Christine_Amazon’s post

Hi @Christine_Amazon

My authenticator code is not working and I am locked outside my account. I tried OTP recovery and submitted all documents 5 days ago but have not gotten any response. Can you please help? Account name HomeBakerCanada

00
Reply
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