Identity Verification document upload
Good day! I was creating my account and submitted all the documents. I then get an automated email mentioning that i need to upload a better copy so I scanned the document with better resolution.
I tried to follow this instructions
How do I resolve this situation?
Within 10 days of receiving this email notification, upload a scanned copy or photo of all the required documents listed on the """"Identity Verification"""" page:
https://sellercentral.amazon.com
Make sure that the information that you entered in Seller Central matches the information in the documents.
To submit the required documents or update your information, sign in to Seller Central, navigate to the """"Identity Verification"""" page, and follow the on-screen instructions:
https://sellercentral.amazon.com
Do not respond to this email with the required documents in attachment. For security reasons, we accept only documents that were uploaded to the """"Identity Verification"""" section in Seller Central.
But I do not see where the Identity Verification page is located.
I kept replying to ask where it is located and I got same automated email for the 6th time. I was asking where the link is on the seller page.
Anyone know were to find it?
Thanks,
Ryan
Identity Verification document upload
Good day! I was creating my account and submitted all the documents. I then get an automated email mentioning that i need to upload a better copy so I scanned the document with better resolution.
I tried to follow this instructions
How do I resolve this situation?
Within 10 days of receiving this email notification, upload a scanned copy or photo of all the required documents listed on the """"Identity Verification"""" page:
https://sellercentral.amazon.com
Make sure that the information that you entered in Seller Central matches the information in the documents.
To submit the required documents or update your information, sign in to Seller Central, navigate to the """"Identity Verification"""" page, and follow the on-screen instructions:
https://sellercentral.amazon.com
Do not respond to this email with the required documents in attachment. For security reasons, we accept only documents that were uploaded to the """"Identity Verification"""" section in Seller Central.
But I do not see where the Identity Verification page is located.
I kept replying to ask where it is located and I got same automated email for the 6th time. I was asking where the link is on the seller page.
Anyone know were to find it?
Thanks,
Ryan
0 replies
Connor_Amazon
Hi @Seller_bJNS2uIz4aPT5
Connor from Amazon here, thanks for reaching out.
I have escalated the bank error to my tech team to investigate this further. Just so I have your information handy, can you provide a seller support case with a screenshot of the error on your end. That will help me build the trend sellers are experiencing so that that tech can work on a solution.
Best,
-Connor