"Your Account Does Not Qualify" Problem
Hello,
I have been selling on Amazon since November 6, 2024, fully complying with all of Amazon’s policies and requirements. My account has a strong performance history, with no complaints and many satisfied customers who have had a seamless shopping experience.
Recently, I encountered the "Your Account Does Not Qualify" message, which has unexpectedly restricted certain features. Despite meeting all the necessary criteria, I am struggling to understand why this limitation has been applied to my account.
I consistently monitor my account health, ensure all orders are shipped on time, and maintain a high level of customer satisfaction. However, this restriction has significantly impacted my sales. Has anyone else faced a similar issue? What steps can be taken to resolve this?
I would appreciate any insights or advice from experienced sellers. Thank you!
@Ricardo_Amazon
@Lucre_Amzn
@Christine_Amazon
@JiAlex_Amazon
@Sunnie_Amazon
@Daryl_Amazon
@Christine_Amazon
@Jurgen_Amazon
Best Regards,
The WhiteWolf Shop
"Your Account Does Not Qualify" Problem
Hello,
I have been selling on Amazon since November 6, 2024, fully complying with all of Amazon’s policies and requirements. My account has a strong performance history, with no complaints and many satisfied customers who have had a seamless shopping experience.
Recently, I encountered the "Your Account Does Not Qualify" message, which has unexpectedly restricted certain features. Despite meeting all the necessary criteria, I am struggling to understand why this limitation has been applied to my account.
I consistently monitor my account health, ensure all orders are shipped on time, and maintain a high level of customer satisfaction. However, this restriction has significantly impacted my sales. Has anyone else faced a similar issue? What steps can be taken to resolve this?
I would appreciate any insights or advice from experienced sellers. Thank you!
@Ricardo_Amazon
@Lucre_Amzn
@Christine_Amazon
@JiAlex_Amazon
@Sunnie_Amazon
@Daryl_Amazon
@Christine_Amazon
@Jurgen_Amazon
Best Regards,
The WhiteWolf Shop
0 replies
Seller_8eW4wFLkkcy9C
I am also curious about this issue. I get this error for some of my products.
Seller_bhhU4sUC1u38q
I have the same problem and I am waiting for a solution to this issue.
Seller_NLIBDxDr7W6az
I am waiting to see what kind of feedback I will receive on the subject. Most people are waiting for a return for this issue.
Seller_bORrcsIkk7OUK
Please help me @Ricardo_Amazon, @Sunnie_Amazon, @Jurgen_Amazon, @Daryl_Amazon
Seller_bORrcsIkk7OUK
I am waiting for a response from the esteemed Amazon team. @Ricardo_Amazon @Lucre_Amzn @Christine_Amazon @JiAlex_Amazon @Sunnie_Amazon @Daryl_Amazon @Jurgen_Amazon
Nano_Amazon
Hello @Seller_bORrcsIkk7OUK
There could be a few reasons why you might see the "Your Account Does Not Qualify" message when trying to sell on Amazon:
Seller Account Suspension or Deactivation:
- Your seller account may have been suspended or deactivated by Amazon due to policy violations, performance issues, or other concerns. You'll need to work with Amazon seller support to resolve this.
Specific Product Categories:
- Amazon has requirements and restrictions around some product categories. If your account does not meet the eligibility criteria for a particular category, you may see this message when trying to sell those items.
Incomplete or Incorrect Account Information:
- Make sure all the information in your seller account, such as your business details, contact information, and tax documentation, is accurate and up-to-date. Missing or incorrect information can trigger this message.
Selling Limits or Restrictions:
- Amazon places selling limits on new seller accounts or certain product categories to prevent abuse. If you've reached your limit, you'll need to request an increase from Amazon to continue selling.
Payment Method Issues:
- Problems with your selected payment method, such as an expired credit card or bank account issues, can cause Amazon to restrict your selling privileges until the payment details are updated.
The best course of action is to review your seller account settings, ensure all required information is provided, and then contact Amazon seller support if you continue to see the "Your Account Does Not Qualify" message. They can help you identify and resolve the underlying issue.
Nano
