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Seller_Qfk7IUeos8u9Y

AWD Incorrect address on SPD labels for IUSP Hesperia CA

Well this is a fun one. We created a shipment to AWD which was sent by UPS. It is supposed to ship to this address (verified as a massive Amazon warehouse on Google Maps):

IUSP, 8140 Caliente Rd, HESPERIA CA 92344

The shipment is an SPD shipment, but the labels created for us (by Amazon) went to this address:

IUSP, 8141 Caliente Rd, ONTARIO CA 91761

This address does not exist! There doesn't even seem to be a Caliente Road in Ontario.

Current UPS Status: Ontario CA US - Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information.

The associated at Amazon was extremely unhelpful, telling me to correct my address, contact UPS etc. They did not seem to take any responsibility or say something reasonable like 'Thank you for reporting this, I will escalate it immediately.'

Can somebody at Amazon reading this please check the address you provide to UPS for IUSP because it is incorrect.

I am trying to contact UPS to see if they will correct the shipment for me, but I can't create any new SPD shipments until someone corrects the address.

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11 replies
Tags:Ship to FC
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user profile
Seller_Qfk7IUeos8u9Y

AWD Incorrect address on SPD labels for IUSP Hesperia CA

Well this is a fun one. We created a shipment to AWD which was sent by UPS. It is supposed to ship to this address (verified as a massive Amazon warehouse on Google Maps):

IUSP, 8140 Caliente Rd, HESPERIA CA 92344

The shipment is an SPD shipment, but the labels created for us (by Amazon) went to this address:

IUSP, 8141 Caliente Rd, ONTARIO CA 91761

This address does not exist! There doesn't even seem to be a Caliente Road in Ontario.

Current UPS Status: Ontario CA US - Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information.

The associated at Amazon was extremely unhelpful, telling me to correct my address, contact UPS etc. They did not seem to take any responsibility or say something reasonable like 'Thank you for reporting this, I will escalate it immediately.'

Can somebody at Amazon reading this please check the address you provide to UPS for IUSP because it is incorrect.

I am trying to contact UPS to see if they will correct the shipment for me, but I can't create any new SPD shipments until someone corrects the address.

Tags:Ship to FC
10
50 views
11 replies
Reply
11 replies
user profile
Topher_Amazon

Hi @Seller_Qfk7IUeos8u9Y,

I'm sorry to read of these frustrations and am passing this along to our AWD partners. I will advise upon hearing back with any guidance or updates.

Regards,

Topher

00
user profile
Topher_Amazon

Hi all,

For impacted shipments UPS has reported the address issue which has caused these delays. The AWD team has confirmed that the address has been corrected and shipments are now en-route to the destination site. All shipments should successfully be delivered to the site shortly.

Regards,

Topher

10
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Seller_Qfk7IUeos8u9Y

AWD Incorrect address on SPD labels for IUSP Hesperia CA

Well this is a fun one. We created a shipment to AWD which was sent by UPS. It is supposed to ship to this address (verified as a massive Amazon warehouse on Google Maps):

IUSP, 8140 Caliente Rd, HESPERIA CA 92344

The shipment is an SPD shipment, but the labels created for us (by Amazon) went to this address:

IUSP, 8141 Caliente Rd, ONTARIO CA 91761

This address does not exist! There doesn't even seem to be a Caliente Road in Ontario.

Current UPS Status: Ontario CA US - Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information.

The associated at Amazon was extremely unhelpful, telling me to correct my address, contact UPS etc. They did not seem to take any responsibility or say something reasonable like 'Thank you for reporting this, I will escalate it immediately.'

Can somebody at Amazon reading this please check the address you provide to UPS for IUSP because it is incorrect.

I am trying to contact UPS to see if they will correct the shipment for me, but I can't create any new SPD shipments until someone corrects the address.

50 views
11 replies
Tags:Ship to FC
10
Reply
user profile
Seller_Qfk7IUeos8u9Y

AWD Incorrect address on SPD labels for IUSP Hesperia CA

Well this is a fun one. We created a shipment to AWD which was sent by UPS. It is supposed to ship to this address (verified as a massive Amazon warehouse on Google Maps):

IUSP, 8140 Caliente Rd, HESPERIA CA 92344

The shipment is an SPD shipment, but the labels created for us (by Amazon) went to this address:

IUSP, 8141 Caliente Rd, ONTARIO CA 91761

This address does not exist! There doesn't even seem to be a Caliente Road in Ontario.

Current UPS Status: Ontario CA US - Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information.

The associated at Amazon was extremely unhelpful, telling me to correct my address, contact UPS etc. They did not seem to take any responsibility or say something reasonable like 'Thank you for reporting this, I will escalate it immediately.'

Can somebody at Amazon reading this please check the address you provide to UPS for IUSP because it is incorrect.

I am trying to contact UPS to see if they will correct the shipment for me, but I can't create any new SPD shipments until someone corrects the address.

Tags:Ship to FC
10
50 views
11 replies
Reply
user profile

AWD Incorrect address on SPD labels for IUSP Hesperia CA

by Seller_Qfk7IUeos8u9Y

Well this is a fun one. We created a shipment to AWD which was sent by UPS. It is supposed to ship to this address (verified as a massive Amazon warehouse on Google Maps):

IUSP, 8140 Caliente Rd, HESPERIA CA 92344

The shipment is an SPD shipment, but the labels created for us (by Amazon) went to this address:

IUSP, 8141 Caliente Rd, ONTARIO CA 91761

This address does not exist! There doesn't even seem to be a Caliente Road in Ontario.

Current UPS Status: Ontario CA US - Package held by carrier as street name is incorrect or missing. Please contact the carrier to update your address information.

The associated at Amazon was extremely unhelpful, telling me to correct my address, contact UPS etc. They did not seem to take any responsibility or say something reasonable like 'Thank you for reporting this, I will escalate it immediately.'

Can somebody at Amazon reading this please check the address you provide to UPS for IUSP because it is incorrect.

I am trying to contact UPS to see if they will correct the shipment for me, but I can't create any new SPD shipments until someone corrects the address.

Tags:Ship to FC
10
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11 replies
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Topher_Amazon

Hi @Seller_Qfk7IUeos8u9Y,

I'm sorry to read of these frustrations and am passing this along to our AWD partners. I will advise upon hearing back with any guidance or updates.

Regards,

Topher

00
user profile
Topher_Amazon

Hi all,

For impacted shipments UPS has reported the address issue which has caused these delays. The AWD team has confirmed that the address has been corrected and shipments are now en-route to the destination site. All shipments should successfully be delivered to the site shortly.

Regards,

Topher

10
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user profile
Topher_Amazon

Hi @Seller_Qfk7IUeos8u9Y,

I'm sorry to read of these frustrations and am passing this along to our AWD partners. I will advise upon hearing back with any guidance or updates.

Regards,

Topher

00
user profile
Topher_Amazon

Hi @Seller_Qfk7IUeos8u9Y,

I'm sorry to read of these frustrations and am passing this along to our AWD partners. I will advise upon hearing back with any guidance or updates.

Regards,

Topher

00
Reply
user profile
Topher_Amazon

Hi all,

For impacted shipments UPS has reported the address issue which has caused these delays. The AWD team has confirmed that the address has been corrected and shipments are now en-route to the destination site. All shipments should successfully be delivered to the site shortly.

Regards,

Topher

10
user profile
Topher_Amazon

Hi all,

For impacted shipments UPS has reported the address issue which has caused these delays. The AWD team has confirmed that the address has been corrected and shipments are now en-route to the destination site. All shipments should successfully be delivered to the site shortly.

Regards,

Topher

10
Reply
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