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Unlock the Power of Community: Explore the Enhanced Amazon Seller App - Soon Featuring Forums
by Seller_vtQxROP6UNr1O

Are you ready to take the Seller Forums on the go? I have exciting news - the Amazon Seller App will soon have the Seller Forums built right in!

This means you can connect with the seller community, get help, provide assistance to others, and stay up-to-date on the latest trends, all from the convenience of your mobile device. No matter where life takes you, you'll be able to tap into the knowledge and support of the Seller Forums.

Download for Android on Google Play Store:

Download for iOS on Apple Store:

If you already have the App, make sure your app is updated to the latest version to take full advantage of the new Seller Forums integration.

Stay tuned to this page for updates on when the Seller Forums experience goes live within the Amazon Seller App. This is an exciting development that will empower you to manage your business and engage with the community, all from the palm of your hand.

Keep your eyes out for my next update!

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New French text overlays for images on product detail pages
by News_Amazon
Amazon replied

Effective January 1, 2025, most product images with English text on Amazon.ca will display the overlaid text in French for customers who have selected French as their language of preference. Customers with English as their preferred language will continue to see text overlays in English.

This change creates a more seamless and engaging shopping experience for French-speaking customers and can lead to more sales and conversions for you.

For more details about using images on your product detail pages, go to Product image requirements.

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Create bulk listings with your own template format
by News_Amazon

We’ve introduced a new feature on the Spreadsheet option of the “List your products” page that allows you to create bulk listings with your own custom spreadsheet template. This update makes it easier for you to list products with catalogue files you already maintain or files downloaded from other Amazon stores.

Before, you could only create bulk listings using our standard templates, such as listing loader or custom template. With this launch, you can create bulk listings with your own inventory file management template or formatted template.

As long as you submit a spreadsheet in an Excel or TSV file, our AI technology will transform your data into draft listings that match our format. You can review the draft listings, make the required edits and then submit.

To learn more about how to start listing using a non-Amazon template, go to List your products.

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Update to the FBA inventory reimbursement policy
by News_Amazon

Note: This article was updated on December 19, 2024, to include a clarified definition of "manufacturing cost."

We’re updating our Fulfilment by Amazon (FBA) inventory reimbursement policy to help provide you greater transparency and more predictability in how reimbursements are calculated for items that are lost or damaged before a customer order. This will help drive a more consistent approach that works as we support sellers with supply chain services across their sales channels.

Effective March 10, 2025, we’ll reimburse you based on the product manufacturing cost of the affected inventory. "Manufacturing cost" means your cost to source a product from a manufacturer, wholesaler, reseller, or produce the item if you are the manufacturer. It excludes costs such as shipping, handling, customs duties, or other costs.

To help provide you greater control and accuracy, you can choose how we determine the manufacturing cost for your products:

  • We’ll provide a manufacturing cost estimate for you. This estimate is based on a comprehensive evaluation of comparable products sold by Amazon, by other sellers and through wholesale channels.
  • You can provide your manufacturing costs directly. If you don’t provide your own costs, we’ll automatically apply our estimate which you can change when you’re ready.

To help you prepare, you can view and manage manufacturing costs in the Inventory Defect and Reimbursement portal starting in late January using a new Manage Your Manufacturing Cost page.

We’re constantly refining our operations and processes to prevent products from being lost or damaged and having to be reimbursed. For cases where reimbursement is necessary, we’re focused on ensuring timely compensation. We now offer automatic reimbursements for items lost in our fulfilment centres, saving you time and eliminating the need for you to submit a claim to receive reimbursement.

For items that are lost or damaged after a customer order in Amazon’s store, we’ll continue to reimburse you for the sales price on the original order minus applicable fees.

For more information on the policy change, please visit the Changes to program policies.

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Inventory Defect and Reimbursement portal now available
by News_Amazon

Today, we launched a new Inventory Defect and Reimbursement (IDR) portal to streamline your operations and give you more transparency into your Fulfillment by Amazon (FBA) inventory reimbursements. Now, you can more efficiently manage all your inventory-related defects and reimbursements within warehouse lost, warehouse damage and customer returns, in one convenient place through the IDR portal.

The IDR portal gives you:

  • Complete visibility into these defects and their status
  • Detailed information for each of these defects, including type, creation date, actions taken, reasons and current status
  • A comprehensive view of these defects from multiple reports and policy checks to identify reimbursable opportunities
  • Insights into defect frequency and the resolution rationale

Note that the portal doesn’t include defects under missing from inbound, removals or warehouse disposals.

To access the IDR portal:

  1. Go to your FBA dashboard on Seller Central.
  2. Under the Inventory dropdown, select Inventory Defect and Reimbursement.

You can also access the IDR portal through the Reimbursements report.

For more information, go to Inventory Defect and Reimbursement (IDR) Portal.

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Create custom brand imagery in seconds with Image generator
by News_Amazon

Brands can now create custom, brand-themed imagery for products with our free AI-powered Image Generator.

With Image Generator, you can do the following:

  • Generate custom images in seconds.
  • Save images to your creative asset library for immediate use.
  • Use imagery across Sponsored Brands and Sponsored Display campaigns, brand stores and posts.
  • To test shopper engagement, produce multiple images.
  • Access more than 40 themes for year-round seasonal relevance.

To create a custom image, go to Image Generator.

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360-degree image experience to be discontinued
by News_Amazon

On January 20, 2025, the 360-degree image experience on product detail pages will be discontinued. This change follows our previous decision in December 2023 to discontinue new 360-degree image uploads.

Instead, you can upload 3D models to your listings and experiences, such as View in 3D, which is similar to View in 360, as well as View in Your Room, and Virtual Try-on.

To add 3D models to your product listings, go to Upload 3D Models.

To learn more about how to use 3D models, go to 3D shopping experience and supported product types.

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New identification requirements for Amazon.ca sellers
by News_Amazon

To comply with Canadian laws, we have updated the list of information and documentation required to sell on Amazon.ca.

If you’re an Amazon.ca business seller currently selling on the store, you’ll be asked to provide additional business information, such as beneficial owner data, and documentation, such as self-attestation and authorization documents.

No action is required from you until we notify you on your Account Health dashboard to provide this information. This process will begin at the end of January 2025 and continue through the year.

After you submit, we’ll notify you via Seller Central, email, or performance notifications if more information is needed.

You’ll have 60 days after you receive a notification to comply with these requirements. If the required information and documentation isn’t provided within this timeline, your account may be deactivated.

For more information, go to Information required to sell on Amazon.

Professional sellers can contact an account health specialist through the Contact Us link on their Account Health dashboard.

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Seller Payment Dashboard Updates delayed
by Seller_vtQxROP6UNr1O
Amazon replied

Hello Sellers,

We are currently experiencing an issue that is delaying updates to Payments Dashboard. Amazon Seller disbursements to bank accounts are not impacted. We are actively engaged in resolving this issue.

Thank you all who brought this to our attention.


12/21 Update:

The issue causing increased data latency impacting Deferred Transaction Reports has now been resolved and the system is operating normally. Deferred Transaction Reports are now available via Reports Repository.

Thank you for your patience and we apologize for any confusion caused by the data latency issue impacting Payment Dashboard and reports. 

12/19 Update:

Thank you to all sellers that have responded in this thread and related discussions. We have shared your updates and feedback with our partner team. That team has already resolved the issue causing increased latency for data availability on Payments Dashboard, Settlement Reports, and Date Range Reports and is now actively working to restore availability of the Deferred Transaction Report as its top priority.

Some of you have shared concerns on what you are seeing within the Payment Dashboard. We’d like to highlight that the timing of fee charges has not changed. Fees that are part of a customer order (such as Referral Fees and FBA Fulfilment Fees) are deferred along with the order payment and will be charged when the payment for the transaction is released. Other fees (such as Cost of Advertising, Inbound Transportation Charge and Shipping Services purchased through Amazon) will continue to be charged directly to your account at the time of purchase or billing of the service.

To learn more about payments and deferred transactions, check out the links below:

What is a deferred transaction?

Why didn't I get paid?

Get a payment report - Learn how to review payments, sales, expenses, refunds, deferred transactions, and other settlement information using the Payments Dashboard

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New product title requirements effective January 21, 2025
by News_Amazon

We’re updating our product title policy to standardize listings and enhance the shopping experience across our stores.

Over time, we’ve observed that product titles have become longer and they sometimes include redundant wording or characters that can decrease customer confidence. These new policy changes will help ensure that product titles are clear, concise and consistent.

The following new requirements will take effect on January 21, 2025:

  • For most product categories, titles may not exceed 200 characters, including spaces.
  • The special characters !, $, ?, _, {, }, ^, ¬ and ¦ are not allowed, unless they are part of the brand name.
  • Titles may not contain the same word more than twice. Prepositions, articles and conjunctions are exceptions.

If you have titles that do not comply with the requirements listed above, we recommend that you update them.

Starting January 21, all title changes will be subject to the updated policy and you’ll be able to view and fix any non-compliant titles in Manage all inventory.

Additionally, we’ll provide override suggestions for non-compliant titles to brand owners in Review listing updates. Brand owners will have 14 days to act upon on the suggestions before we update the titles to comply with our requirements. These suggestions will be rolled out gradually.

Your listings will remain active during this process and you’ll still be able to make edits to your product titles as long as your changes comply with the new policy.

For more information, including character limits by product category and store, go to Product title requirements .

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Get more details on image issues with Compliance Issue report updates
by News_Amazon

We’ve improved our notifications for image issues, so you now get more details on issues and can fix them faster.

Key changes include the following:

  • You’ll receive notifications for previously unannounced image issues.
  • For each issue, we’ll provide guidance that explains how to fix it.

We’re implementing this change in phases, with more issues to be announced later this year. Our image guidelines remain unchanged.

To view these updates in Seller Central, go to Menu > Catalogue > Upload images > Submission status > click the Content compliance issues.

For more information, go to Product image requirements.

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