You can now allow customers to apply your percentage off coupon on up to five items per order.

Previously, customers could use only one coupon per order and often made multiple purchases to save on each item. This change lowers the number of orders that you need to process and can reduce your delivery costs.

When you create a coupon in Seller Central and select No for Limit redemption to one per customer, your percentage off coupon can be applied to a maximum of five items per order. If you select Yes, only one coupon will be allowed per order.

Here are examples of how it works:

• If a customer collects a 10% off coupon (offer price $50) and buys three of your items, they’ll be able to use the coupon on all three items for a $15 total discount on this purchase ($5 off each item with the 10% coupon).
• If a customer collects a 10% off coupon (offer price $50) and buys eight items in a single order, they’ll get 10% off the maximum of five items per order for a total discount of $25. They won’t get to use the coupon on the remaining three items in this order.

This change doesn’t apply to money off coupons, which are limited to one per order even when the option for Limit redemption to one per customer is set to No. Customers can use the money off coupon multiple times only if they make separate purchases.

To get started, go to Create a coupon.

We’ve launched a new Image Manager feature, Issue Alert, to help you identify and resolve product image issues faster and more effectively.

You can now benefit from the following improvements:

• Issue notifications: Images with issues will now display a red alert icon on the bottom left corner. Simply hover over the icon and a message with the specific issue will appear.
• Enhanced visibility: View all image issues in one place on the Image Manager, without the need to navigate to the Submission status page and search for each product.
• Effortless image replacements: Fix image issues quickly by clicking the Upload button on the right corner of the image to upload a new image.

For more information on technical and content image requirements, go to Product image requirements.

As part of our Payments based on delivery date policy, we typically reserve your sales proceeds until seven days after an order is delivered.

To provide you with more visibility into these funds that we've reserved, we've added a new deferred transactions status on the Payments dashboard.

By November 1, your delivery date reserve amounts will display as Deferred transactions in the Total balance box at the top of the Payments dashboard. Until then, they may still display under the account-level reserve field on your Payments dashboard and reports. Note that if you aren't subject to our delivery date policy, your dashboard won't be changed.

To view more details, click the deferred transactions balance. The Transaction view page will display the list of orders that make up this balance, the deferral reason, and the estimated payment release date for each order.

To download a detailed report of your deferred transactions, follow these steps:

1. Go to Payments reports repository.
2. Under Report type, select Deferred transaction.
3. Click Request report.

When a transaction is updated from deferred to released, it will no longer be included on the Deferred Transaction report. To download all released transactions from a specific period, select the Transaction report type.

Only new transactions posted after this change will show as deferred. Older transactions will remain reserved under account-level reserves until they are released for payment. You may also still see an account-level reserve if one of your orders has received a claim or chargeback, or if your account is under review.

Note that deferred transactions won't be included in the chart on the Payments dashboard, and they will only appear there after they're released.

For more information, go to What is a deferred transaction?

To provide feedback on this change, email us at seller-payments-experience@amazon.com.

To help you better prepare for partnered carrier pickups and track any FBA shipment delivery disruptions, we'll now send you email notifications if your shipments that use full truckload, less than truckload, and intermodal shipping modes encounter any changes or delays.

For Partnered Carrier Program shipments, we'll notify you about changes to your pickup date and time, shipping mode, or Standard Carrier Alpha Code so you can prepare your inventory accordingly.

We'll send these updates on pickup plan changes to the email address you provided in Step 4 of the Send to Amazon workflow, where you confirm carrier and pallet information.

For FBA delivery disruption emails, we'll notify you when there are changes to your shipment destination or delivery date and time.

To manage your email preferences for delivery plan changes or disruptions:

• Go to Settings in Seller Central.
• Click Notification Preferences.
• Scroll to FBA Inbound Shipment Status Notifications.
• Click Edit to make updates to Delivery plan changes or disruptions.

Each notification email will include shipment details to give you better visibility into key details such as shipment ID, total pallets, total cartons, and total weight.

To learn more, go to Track your shipments.

Similar to previous years, our standard returns window will be temporarily extended in anticipation of customers shopping early for the holidays.

Our 2024 Extended Holiday Returns Policy requires that items bought between November 1, 2024, and December 31, 2024, can be returned until January 31, 2025, except for Apple brand products, which can be returned until January 15, 2025.

This policy applies to self-fulfilled, Fulfilment by Amazon and Amazon Retail orders.

Although the returns window for orders will be extended, returns eligibility for all orders remains the same.

For more information and to view returns eligibility for each category, go to About our return policy.