Hi there @Seller_oPVPftqeYoDKN,

I hope this finds you well!

Seller_oPVPftqeYoDKN

I keep getting policy violations for counterfeit without a test buy. What does that even mean? I am just a small store that is reselling items that are not bought in bulk.

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I understand you have questions in regards the counterfeit without a test buy violations you have received. I would like to provide you with further insight into the applicable policies as well as provide you with next steps and resources for you to utilize moving forward.

Intellectual property is held within high regard, as all sellers are expected to comply with all federal, state, and local laws alongside the applicable Amazon policies. This enables other sellers and all buyers continue to hold trust within Amazon and products offered. Just as equally important is product authenticity.

In terms of the specific policy violation you have received, the rights owner has submitted a complaint to Amazon as they are questioning the authenticity of the product you are offering for sale. This could be because they do not recognize you as someone who they have authorized to sell their products and they want to understand if your product is accurately representing their brand and is, indeed, an authentic product. This is one of the many reasons Amazon requires sellers to maintain responsible sourcing documentation.

For this violation, you will need to provide an invoice from where you purchased the items from your supplier. Listed below are the requirements for such invoices:

• Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

• Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days

Should demonstrate your product’s full supply chain

• Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

• Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

• You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

On the other hand, if you have a letter of authorization or licensing agreement from the brand on the listing you may submit one of these as well.

Seller_oPVPftqeYoDKN

I am just a small store that is reselling items that are not bought in bulk.

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Seller_OvL8C4BJWiuS9

Are you selling branded products? If you do not have authorization from said brands, then it is assumed you are selling counterfeit products. Can you provide invoices of products (not receipts)?

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@Seller_OvL8C4BJWiuS9 and @Seller_8sP6ffckcRn6v have graciously provided some valuable considerations for you to make on the situation.

Do you have the aforementioned documentation to provide in response to the violations?

I look forward to your reply, as the forums community and I are here to support you.

All the best,

Stevie