Seller Forums
Sign in
Sign in
imgSign in
user profile
Seller_ajCJOZui4s7sB

Family of product reviews not aggregated anymore

Hi,

This is for a family of product (parent with 7 child) from a brand we own and that we created the listing.

It always showed the aggregted reviews (94 total) but about 2 weeks ago, each child started showing reviews separately.

I am wondering why since all other products under that brand show aggregated review as well as our competitors.

I did change some images and product text around that time but nothing else changed.

The reason I don't like this is that each child shows it's number of reviews and not the aggregated number like most other products. 94 looks better than 40 or 20 or etc.

Any insignhts would be appreciated.

88 views
3 replies
00
Reply
user profile
Seller_ajCJOZui4s7sB

Family of product reviews not aggregated anymore

Hi,

This is for a family of product (parent with 7 child) from a brand we own and that we created the listing.

It always showed the aggregted reviews (94 total) but about 2 weeks ago, each child started showing reviews separately.

I am wondering why since all other products under that brand show aggregated review as well as our competitors.

I did change some images and product text around that time but nothing else changed.

The reason I don't like this is that each child shows it's number of reviews and not the aggregated number like most other products. 94 looks better than 40 or 20 or etc.

Any insignhts would be appreciated.

00
88 views
3 replies
Reply
3 replies
user profile
Ricardo_Amazon

Hello @Seller_ajCJOZui4s7sB,

Ricardo from Amazon here.

Is there a Case ID with Seller Support you can share with me so I can look into the details of this issue for you?

Looking forward to your response.

00
Follow this discussion to be notified of new activity
user profile
Seller_ajCJOZui4s7sB

Family of product reviews not aggregated anymore

Hi,

This is for a family of product (parent with 7 child) from a brand we own and that we created the listing.

It always showed the aggregted reviews (94 total) but about 2 weeks ago, each child started showing reviews separately.

I am wondering why since all other products under that brand show aggregated review as well as our competitors.

I did change some images and product text around that time but nothing else changed.

The reason I don't like this is that each child shows it's number of reviews and not the aggregated number like most other products. 94 looks better than 40 or 20 or etc.

Any insignhts would be appreciated.

88 views
3 replies
00
Reply
user profile
Seller_ajCJOZui4s7sB

Family of product reviews not aggregated anymore

Hi,

This is for a family of product (parent with 7 child) from a brand we own and that we created the listing.

It always showed the aggregted reviews (94 total) but about 2 weeks ago, each child started showing reviews separately.

I am wondering why since all other products under that brand show aggregated review as well as our competitors.

I did change some images and product text around that time but nothing else changed.

The reason I don't like this is that each child shows it's number of reviews and not the aggregated number like most other products. 94 looks better than 40 or 20 or etc.

Any insignhts would be appreciated.

00
88 views
3 replies
Reply
user profile

Family of product reviews not aggregated anymore

by Seller_ajCJOZui4s7sB

Hi,

This is for a family of product (parent with 7 child) from a brand we own and that we created the listing.

It always showed the aggregted reviews (94 total) but about 2 weeks ago, each child started showing reviews separately.

I am wondering why since all other products under that brand show aggregated review as well as our competitors.

I did change some images and product text around that time but nothing else changed.

The reason I don't like this is that each child shows it's number of reviews and not the aggregated number like most other products. 94 looks better than 40 or 20 or etc.

Any insignhts would be appreciated.

Tags:Detail page
00
88 views
3 replies
Reply
3 replies
3 replies
Quick filters
Sort by
user profile
Ricardo_Amazon

Hello @Seller_ajCJOZui4s7sB,

Ricardo from Amazon here.

Is there a Case ID with Seller Support you can share with me so I can look into the details of this issue for you?

Looking forward to your response.

00
Follow this discussion to be notified of new activity
user profile
Ricardo_Amazon

Hello @Seller_ajCJOZui4s7sB,

Ricardo from Amazon here.

Is there a Case ID with Seller Support you can share with me so I can look into the details of this issue for you?

Looking forward to your response.

00
user profile
Ricardo_Amazon

Hello @Seller_ajCJOZui4s7sB,

Ricardo from Amazon here.

Is there a Case ID with Seller Support you can share with me so I can look into the details of this issue for you?

Looking forward to your response.

00
Reply
Follow this discussion to be notified of new activity