YXU1 Lost a full shipment, what is going on!
FBA STA (16/03/2024 23:42)-YXU1
FBA17THRRS6W, 2UG227SA
It was sent a month ago and got updated today with 0QTY everywhere and then closed.
All items were video games bought on marketplace or from my personal collection. Support won t refund those.
I'm losing way more money now from Amazon Warehouse than shipment fraudulent claims through FBM, this is ridiculous.
I'm at loss here
YXU1 Lost a full shipment, what is going on!
FBA STA (16/03/2024 23:42)-YXU1
FBA17THRRS6W, 2UG227SA
It was sent a month ago and got updated today with 0QTY everywhere and then closed.
All items were video games bought on marketplace or from my personal collection. Support won t refund those.
I'm losing way more money now from Amazon Warehouse than shipment fraudulent claims through FBM, this is ridiculous.
I'm at loss here
1 reply
Sunnie_Amazon
Hello, @Seller_MFNH682rV37IV,
Thank you for raising this matter to our attention. This is Sunnie, from Amazon.
I reviewed your account, and your cases 15136700521 and 15136578161 are waiting in queue to be assigned to a specialist. Please note that only one of the cases will remain open, and the other will be closed as duplicate.
If once your case is resolved you haven't received the assistance you were looking for, please let me know through this thread, and I will be glad to assist.
Regards,
Sunnie
