Can not get the buy box
I recently stopped getting the buy box even if I have the best price or am running a sale or if I dramatically lower my price. Doesn't matter the price I can not win the buy box. Without the buy box there are no sales. Why would Amazon not allow my account to not get the buy box? Can anyone help me.
Can not get the buy box
I recently stopped getting the buy box even if I have the best price or am running a sale or if I dramatically lower my price. Doesn't matter the price I can not win the buy box. Without the buy box there are no sales. Why would Amazon not allow my account to not get the buy box? Can anyone help me.
3 replies
Cooper_Amazon
Good Evening @Seller_ItKV8XTKxQHIt,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case ID ending in 1451. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_ItKV8XTKxQHIt,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
