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Seller_nRPOGI7Dk6Ytz

I need to contact someone from the seller service

greetings

I have several days trying to communicate with amazon seller technical support but no one answers me by mail, only a machine and by call I get this error:

internal failure

Sorry, we are unable to process your request. Try again.

Please, if someone from seller support reads this message, please call me at [Moderator Edit: removed personal information]  so I can resolve my case with my account since they are not giving me any response by mail

1.5K views
23 replies
Account Health
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
04
Reply
user profile
Seller_nRPOGI7Dk6Ytz

I need to contact someone from the seller service

greetings

I have several days trying to communicate with amazon seller technical support but no one answers me by mail, only a machine and by call I get this error:

internal failure

Sorry, we are unable to process your request. Try again.

Please, if someone from seller support reads this message, please call me at [Moderator Edit: removed personal information]  so I can resolve my case with my account since they are not giving me any response by mail

Account Health
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
04
1.5K views
23 replies
Reply
23 replies
user profile
Seller_aV1Bh32hE0KND
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller Support will not see your phone number or contact you, they do not read posts on the forum.

This is a public forum so please remove your phone number. It is against the forum guidelines to include any personal data in your post...

...and it also needs to be removed from your other → post.

100
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller support does not have a phone number. You have to create a case under "Help" and explain your problem.

Since your actual problem is the deactivation of your account - how you told in your other threads - copy and paste the message you received from Amazon. Maybe someone here can help you.

In any case I take the liberty, since you are a new seller, to mention: IN NO WAY try to create a new seller account. Nor somebody of your familiy or your friends. This would mean suspension of both accounts.

50
user profile
Troy_Amazon
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Hi @ivan_baez_bido,

Troy from Amazon. I see you have already posted in the forums regarding this issue and ask that you continue your discussion on your original thread. From there, you can continue to provide updates to avoid any confusion.

Regards,

Troy

50
user profile
Seller_UcgwX2zPS1qNJ
In reply to: Seller_nRPOGI7Dk6Ytz’s post

OMG i am having the same exact issue!!! any luck any any idea how i could get in touch w them, have you made it? Thank you!!!

01
user profile
Seller_AUlFkz3Bhuwoi
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I apologize that no one has given you the answer that you're looking for regarding contacting someone from seller central. The way to do that is click the "help" link in the top right hand corner of amazon seller central. Once youre in the help section, scroll down to where there are 3 tabs which one will say "Need More Help" and click the "Get Support" link beneath it. Once on the "Get Support" page choose the "Selling on Amazon" tab if youre having a selling issue... Describe your issue in a short sentence (you can finish in detail by phone), then press continue. on the next selection you can either choose from the 3 choices given or you can select "my issue isnt listed". After that, in the next tab, only if you want to speak with someone by phone, select "i dont have an identifier", then on the "Resolve Your Issue" tab be sure to select " phone" instead of "email", then input your phone info and select "call me now" to resolve issue immediately, or you may set a date for a specialist to call you.

Please remember to never leave any of your personal information on the forum.

and as the previous responder wrote, DO NOT make a second seller account unless approved by amazon specialists.

51
user profile
Seller_Thw0Eh8K8H2rm
In reply to: Seller_nRPOGI7Dk6Ytz’s post

IMO there are no humans in seller support. Just saying. It's decided by the bots, and the bots deny the appeals.

10
user profile
Seller_WtOwWhtSrFjva
In reply to: Seller_nRPOGI7Dk6Ytz’s post

This forum is about getting help from other sellers who have been doing this for years. We do not know how to contact seller support. What you need to do is tell us what your problem is and post any email you have gotten from Amazon. I am betting your dropped shipped and now your account has been deactivated.

10
user profile
Seller_FAToqeKR2B9hO
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I'm having the same issue for weeks now been trying to find where my fba shipment is missing 29 out of 32 sent in. I've tried using amazon resolve issue but it won't let me download any files, and you can't go beyond that point to send in question without downloading file. Haven't had any luck, so I just stopped sending in to FBA until I get it resolved. Best of luck

00
user profile
Seller_5yCuCjaDZdPBP
In reply to: Seller_nRPOGI7Dk6Ytz’s post

hello my account is deactivated . can you reactivate my account

01
Follow this discussion to be notified of new activity
user profile
Seller_nRPOGI7Dk6Ytz

I need to contact someone from the seller service

greetings

I have several days trying to communicate with amazon seller technical support but no one answers me by mail, only a machine and by call I get this error:

internal failure

Sorry, we are unable to process your request. Try again.

Please, if someone from seller support reads this message, please call me at [Moderator Edit: removed personal information]  so I can resolve my case with my account since they are not giving me any response by mail

1.5K views
23 replies
Account Health
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
04
Reply
user profile
Seller_nRPOGI7Dk6Ytz

I need to contact someone from the seller service

greetings

I have several days trying to communicate with amazon seller technical support but no one answers me by mail, only a machine and by call I get this error:

internal failure

Sorry, we are unable to process your request. Try again.

Please, if someone from seller support reads this message, please call me at [Moderator Edit: removed personal information]  so I can resolve my case with my account since they are not giving me any response by mail

Account Health
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
04
1.5K views
23 replies
Reply
user profile

I need to contact someone from the seller service

by Seller_nRPOGI7Dk6Ytz

greetings

I have several days trying to communicate with amazon seller technical support but no one answers me by mail, only a machine and by call I get this error:

internal failure

Sorry, we are unable to process your request. Try again.

Please, if someone from seller support reads this message, please call me at [Moderator Edit: removed personal information]  so I can resolve my case with my account since they are not giving me any response by mail

Account Health
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
04
1.5K views
23 replies
Reply
23 replies
23 replies
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user profile
Seller_aV1Bh32hE0KND
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller Support will not see your phone number or contact you, they do not read posts on the forum.

This is a public forum so please remove your phone number. It is against the forum guidelines to include any personal data in your post...

...and it also needs to be removed from your other → post.

100
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller support does not have a phone number. You have to create a case under "Help" and explain your problem.

Since your actual problem is the deactivation of your account - how you told in your other threads - copy and paste the message you received from Amazon. Maybe someone here can help you.

In any case I take the liberty, since you are a new seller, to mention: IN NO WAY try to create a new seller account. Nor somebody of your familiy or your friends. This would mean suspension of both accounts.

50
user profile
Troy_Amazon
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Hi @ivan_baez_bido,

Troy from Amazon. I see you have already posted in the forums regarding this issue and ask that you continue your discussion on your original thread. From there, you can continue to provide updates to avoid any confusion.

Regards,

Troy

50
user profile
Seller_UcgwX2zPS1qNJ
In reply to: Seller_nRPOGI7Dk6Ytz’s post

OMG i am having the same exact issue!!! any luck any any idea how i could get in touch w them, have you made it? Thank you!!!

01
user profile
Seller_AUlFkz3Bhuwoi
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I apologize that no one has given you the answer that you're looking for regarding contacting someone from seller central. The way to do that is click the "help" link in the top right hand corner of amazon seller central. Once youre in the help section, scroll down to where there are 3 tabs which one will say "Need More Help" and click the "Get Support" link beneath it. Once on the "Get Support" page choose the "Selling on Amazon" tab if youre having a selling issue... Describe your issue in a short sentence (you can finish in detail by phone), then press continue. on the next selection you can either choose from the 3 choices given or you can select "my issue isnt listed". After that, in the next tab, only if you want to speak with someone by phone, select "i dont have an identifier", then on the "Resolve Your Issue" tab be sure to select " phone" instead of "email", then input your phone info and select "call me now" to resolve issue immediately, or you may set a date for a specialist to call you.

Please remember to never leave any of your personal information on the forum.

and as the previous responder wrote, DO NOT make a second seller account unless approved by amazon specialists.

51
user profile
Seller_Thw0Eh8K8H2rm
In reply to: Seller_nRPOGI7Dk6Ytz’s post

IMO there are no humans in seller support. Just saying. It's decided by the bots, and the bots deny the appeals.

10
user profile
Seller_WtOwWhtSrFjva
In reply to: Seller_nRPOGI7Dk6Ytz’s post

This forum is about getting help from other sellers who have been doing this for years. We do not know how to contact seller support. What you need to do is tell us what your problem is and post any email you have gotten from Amazon. I am betting your dropped shipped and now your account has been deactivated.

10
user profile
Seller_FAToqeKR2B9hO
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I'm having the same issue for weeks now been trying to find where my fba shipment is missing 29 out of 32 sent in. I've tried using amazon resolve issue but it won't let me download any files, and you can't go beyond that point to send in question without downloading file. Haven't had any luck, so I just stopped sending in to FBA until I get it resolved. Best of luck

00
user profile
Seller_5yCuCjaDZdPBP
In reply to: Seller_nRPOGI7Dk6Ytz’s post

hello my account is deactivated . can you reactivate my account

01
Follow this discussion to be notified of new activity
user profile
Seller_aV1Bh32hE0KND
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller Support will not see your phone number or contact you, they do not read posts on the forum.

This is a public forum so please remove your phone number. It is against the forum guidelines to include any personal data in your post...

...and it also needs to be removed from your other → post.

100
user profile
Seller_aV1Bh32hE0KND
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller Support will not see your phone number or contact you, they do not read posts on the forum.

This is a public forum so please remove your phone number. It is against the forum guidelines to include any personal data in your post...

...and it also needs to be removed from your other → post.

100
Reply
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller support does not have a phone number. You have to create a case under "Help" and explain your problem.

Since your actual problem is the deactivation of your account - how you told in your other threads - copy and paste the message you received from Amazon. Maybe someone here can help you.

In any case I take the liberty, since you are a new seller, to mention: IN NO WAY try to create a new seller account. Nor somebody of your familiy or your friends. This would mean suspension of both accounts.

50
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Seller support does not have a phone number. You have to create a case under "Help" and explain your problem.

Since your actual problem is the deactivation of your account - how you told in your other threads - copy and paste the message you received from Amazon. Maybe someone here can help you.

In any case I take the liberty, since you are a new seller, to mention: IN NO WAY try to create a new seller account. Nor somebody of your familiy or your friends. This would mean suspension of both accounts.

50
Reply
user profile
Troy_Amazon
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Hi @ivan_baez_bido,

Troy from Amazon. I see you have already posted in the forums regarding this issue and ask that you continue your discussion on your original thread. From there, you can continue to provide updates to avoid any confusion.

Regards,

Troy

50
user profile
Troy_Amazon
In reply to: Seller_nRPOGI7Dk6Ytz’s post

Hi @ivan_baez_bido,

Troy from Amazon. I see you have already posted in the forums regarding this issue and ask that you continue your discussion on your original thread. From there, you can continue to provide updates to avoid any confusion.

Regards,

Troy

50
Reply
user profile
Seller_UcgwX2zPS1qNJ
In reply to: Seller_nRPOGI7Dk6Ytz’s post

OMG i am having the same exact issue!!! any luck any any idea how i could get in touch w them, have you made it? Thank you!!!

01
user profile
Seller_UcgwX2zPS1qNJ
In reply to: Seller_nRPOGI7Dk6Ytz’s post

OMG i am having the same exact issue!!! any luck any any idea how i could get in touch w them, have you made it? Thank you!!!

01
Reply
user profile
Seller_AUlFkz3Bhuwoi
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I apologize that no one has given you the answer that you're looking for regarding contacting someone from seller central. The way to do that is click the "help" link in the top right hand corner of amazon seller central. Once youre in the help section, scroll down to where there are 3 tabs which one will say "Need More Help" and click the "Get Support" link beneath it. Once on the "Get Support" page choose the "Selling on Amazon" tab if youre having a selling issue... Describe your issue in a short sentence (you can finish in detail by phone), then press continue. on the next selection you can either choose from the 3 choices given or you can select "my issue isnt listed". After that, in the next tab, only if you want to speak with someone by phone, select "i dont have an identifier", then on the "Resolve Your Issue" tab be sure to select " phone" instead of "email", then input your phone info and select "call me now" to resolve issue immediately, or you may set a date for a specialist to call you.

Please remember to never leave any of your personal information on the forum.

and as the previous responder wrote, DO NOT make a second seller account unless approved by amazon specialists.

51
user profile
Seller_AUlFkz3Bhuwoi
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I apologize that no one has given you the answer that you're looking for regarding contacting someone from seller central. The way to do that is click the "help" link in the top right hand corner of amazon seller central. Once youre in the help section, scroll down to where there are 3 tabs which one will say "Need More Help" and click the "Get Support" link beneath it. Once on the "Get Support" page choose the "Selling on Amazon" tab if youre having a selling issue... Describe your issue in a short sentence (you can finish in detail by phone), then press continue. on the next selection you can either choose from the 3 choices given or you can select "my issue isnt listed". After that, in the next tab, only if you want to speak with someone by phone, select "i dont have an identifier", then on the "Resolve Your Issue" tab be sure to select " phone" instead of "email", then input your phone info and select "call me now" to resolve issue immediately, or you may set a date for a specialist to call you.

Please remember to never leave any of your personal information on the forum.

and as the previous responder wrote, DO NOT make a second seller account unless approved by amazon specialists.

51
Reply
user profile
Seller_Thw0Eh8K8H2rm
In reply to: Seller_nRPOGI7Dk6Ytz’s post

IMO there are no humans in seller support. Just saying. It's decided by the bots, and the bots deny the appeals.

10
user profile
Seller_Thw0Eh8K8H2rm
In reply to: Seller_nRPOGI7Dk6Ytz’s post

IMO there are no humans in seller support. Just saying. It's decided by the bots, and the bots deny the appeals.

10
Reply
user profile
Seller_WtOwWhtSrFjva
In reply to: Seller_nRPOGI7Dk6Ytz’s post

This forum is about getting help from other sellers who have been doing this for years. We do not know how to contact seller support. What you need to do is tell us what your problem is and post any email you have gotten from Amazon. I am betting your dropped shipped and now your account has been deactivated.

10
user profile
Seller_WtOwWhtSrFjva
In reply to: Seller_nRPOGI7Dk6Ytz’s post

This forum is about getting help from other sellers who have been doing this for years. We do not know how to contact seller support. What you need to do is tell us what your problem is and post any email you have gotten from Amazon. I am betting your dropped shipped and now your account has been deactivated.

10
Reply
user profile
Seller_FAToqeKR2B9hO
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I'm having the same issue for weeks now been trying to find where my fba shipment is missing 29 out of 32 sent in. I've tried using amazon resolve issue but it won't let me download any files, and you can't go beyond that point to send in question without downloading file. Haven't had any luck, so I just stopped sending in to FBA until I get it resolved. Best of luck

00
user profile
Seller_FAToqeKR2B9hO
In reply to: Seller_nRPOGI7Dk6Ytz’s post

I'm having the same issue for weeks now been trying to find where my fba shipment is missing 29 out of 32 sent in. I've tried using amazon resolve issue but it won't let me download any files, and you can't go beyond that point to send in question without downloading file. Haven't had any luck, so I just stopped sending in to FBA until I get it resolved. Best of luck

00
Reply
user profile
Seller_5yCuCjaDZdPBP
In reply to: Seller_nRPOGI7Dk6Ytz’s post

hello my account is deactivated . can you reactivate my account

01
user profile
Seller_5yCuCjaDZdPBP
In reply to: Seller_nRPOGI7Dk6Ytz’s post

hello my account is deactivated . can you reactivate my account

01
Reply
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