Dear Amazon Community and Support Team,

We recently received Intellectual Property Complaints related to the following ASINs:

B0D3PSZPVM

B0CCLG21P5

Surprisingly, these complaints were automatically classified as “Intellectual Property Complaints Received” and sent directly to our spam/junk folder without proper visibility or detailed explanation. We believe this may be due to an error or misunderstanding and we would like to formally claim it:

A more thorough investigation of these complaints to determine their validity.

Removal of the spam/junk classification so that we can respond properly and resolve legitimate concerns.

Clarification of what specific rights are being violated, as we ensure that our listings comply with all applicable IP and Amazon policies.

We are fully committed to upholding Amazon's standards and respecting all intellectual property rights. If any corrective action needs to be taken by us, we are prepared to do so promptly. However, without proper access to the details of the allegations, we are unable to appropriately address or resolve the issue.

We request guidance on how to proceed and request a manual review of these ASINs to avoid any unfair impact on our account health.

Thank you for your support and assistance.

LUTRIMA LLC