cant sell books anymore
hey i have sold books in the past but somehow i am not able to add books in my listing anymore ! i tried to reach support but they keep saying the brand of this book (whichever i try to add) is not allowing anyone else to sell it, but it doesnt make sense as many people are selling the same book, and even if it is the case still i am not able to add any other book as well, dont know what to do and who to contact please HELP !!
case id CASE 14669062141
cant sell books anymore
hey i have sold books in the past but somehow i am not able to add books in my listing anymore ! i tried to reach support but they keep saying the brand of this book (whichever i try to add) is not allowing anyone else to sell it, but it doesnt make sense as many people are selling the same book, and even if it is the case still i am not able to add any other book as well, dont know what to do and who to contact please HELP !!
case id CASE 14669062141
4 replies
Christine_Amazon
Hello @Seller_wcUvXwuoECsYH
This is Christine from Amazon Forums.
I would like to ask you for the list of the ISBN or EAN for books you are trying to in order to confirm if the books are protected by the brand.
Have a great weekend
Christine
Seller_1MpnWiwKt44fY
same happening to me, after buying a big inventory (thousands of $$) I am restricted for no reason. No answer from amazon.. Very frustrating.
Seller_LTv2zrpA8Qcn1
Hi, as the moderator suggested, share at least a couple of the ISBNs/ASINs. I will then go through the process and see if I am allowed to sell them. At lest then you'll know for sure, whether it's you or not.
Meanwhile, you should check your "Policy Compliance" (in your Account Health) to make sure there are no lingering issues there, that need resolving.
And again, in trying the narrow down the issue, try re-listing a book you already sold and see if the system allows you.
Lastly, what exactly does the message say, when your listing is rejected?
We might be able to help if you do/address the above. Good luck.
