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Seller_KhXhSXj4BUx8c

Lab Test Requirement

Hi all,

I'm selling a product that requires mercury lab test from an ISO 17025 lab, at least that was a few months ago when I did my research.

Now, after having my product tested with the lab report. I went back to Amazon to find out a NEW interface, Amazon only allows us to request lab test from UL. Does that mean I have to send my product again to this lab and forfeit my expenses?

Please let me know if there is a way to submit my lab test result, other than going through UL again.

Thanks

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Seller_KhXhSXj4BUx8c

Lab Test Requirement

Hi all,

I'm selling a product that requires mercury lab test from an ISO 17025 lab, at least that was a few months ago when I did my research.

Now, after having my product tested with the lab report. I went back to Amazon to find out a NEW interface, Amazon only allows us to request lab test from UL. Does that mean I have to send my product again to this lab and forfeit my expenses?

Please let me know if there is a way to submit my lab test result, other than going through UL again.

Thanks

10
79 views
2 replies
Reply
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user profile
Manny_Amazon

Hi @Seller_KhXhSXj4BUx8c,

Thanks for posting regarding your issue. I've reviewed the details of your request, and see that case 16809631811 is currently open with Seller Support. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

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Seller_KhXhSXj4BUx8c

Lab Test Requirement

Hi all,

I'm selling a product that requires mercury lab test from an ISO 17025 lab, at least that was a few months ago when I did my research.

Now, after having my product tested with the lab report. I went back to Amazon to find out a NEW interface, Amazon only allows us to request lab test from UL. Does that mean I have to send my product again to this lab and forfeit my expenses?

Please let me know if there is a way to submit my lab test result, other than going through UL again.

Thanks

79 views
2 replies
10
Reply
user profile
Seller_KhXhSXj4BUx8c

Lab Test Requirement

Hi all,

I'm selling a product that requires mercury lab test from an ISO 17025 lab, at least that was a few months ago when I did my research.

Now, after having my product tested with the lab report. I went back to Amazon to find out a NEW interface, Amazon only allows us to request lab test from UL. Does that mean I have to send my product again to this lab and forfeit my expenses?

Please let me know if there is a way to submit my lab test result, other than going through UL again.

Thanks

10
79 views
2 replies
Reply
user profile

Lab Test Requirement

by Seller_KhXhSXj4BUx8c

Hi all,

I'm selling a product that requires mercury lab test from an ISO 17025 lab, at least that was a few months ago when I did my research.

Now, after having my product tested with the lab report. I went back to Amazon to find out a NEW interface, Amazon only allows us to request lab test from UL. Does that mean I have to send my product again to this lab and forfeit my expenses?

Please let me know if there is a way to submit my lab test result, other than going through UL again.

Thanks

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Manny_Amazon

Hi @Seller_KhXhSXj4BUx8c,

Thanks for posting regarding your issue. I've reviewed the details of your request, and see that case 16809631811 is currently open with Seller Support. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

00
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user profile
Manny_Amazon

Hi @Seller_KhXhSXj4BUx8c,

Thanks for posting regarding your issue. I've reviewed the details of your request, and see that case 16809631811 is currently open with Seller Support. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

00
user profile
Manny_Amazon

Hi @Seller_KhXhSXj4BUx8c,

Thanks for posting regarding your issue. I've reviewed the details of your request, and see that case 16809631811 is currently open with Seller Support. Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.

Regards,

- Manny

00
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