An error has occurred. Refresh the page or try again
We are trying to print our box labels, step 3 in Send to Amazon. We are receiving the following message, "An error has occurred. Refresh the page or try again.". We have tried refreshing and trying again, but get the same message.
We have opened a case (Case ID 14677512131) but are receiving generic responses that have not been relevant. They have also suggested deleting the workflow and re-entering it. This is a large order divided into 5 shipments. We would prefer not to have to do that option. Anyone had this happen to them? Were you able to resolve the error?
An error has occurred. Refresh the page or try again
We are trying to print our box labels, step 3 in Send to Amazon. We are receiving the following message, "An error has occurred. Refresh the page or try again.". We have tried refreshing and trying again, but get the same message.
We have opened a case (Case ID 14677512131) but are receiving generic responses that have not been relevant. They have also suggested deleting the workflow and re-entering it. This is a large order divided into 5 shipments. We would prefer not to have to do that option. Anyone had this happen to them? Were you able to resolve the error?
9 replies
Seller_QpcbvrfBqw13r
I am also facing the same issue, step 1b - An error occurred. Refresh the page and try again.
I dont know whats happening, did you get any lead?
TaylorR_Amazon
Hello @Seller_OlX87IHxgdjnR @Seller_QpcbvrfBqw13r, this is a widespread issue. The team is working to resolve this as soon as possible. I will keep you informed of any updates as they come.
Seller_UkzxxlGZuBBFh
We're having the same issue today with pallet labels. Any resolution?
