Hello.

I would like to give information about a few things that I have experienced that I cannot understand.

I sell via dropshipping business method on amazon.ca.

I supply the products I list on amazon.ca from brand owners on amazon.com. Therefore, I never sell fake products.

Recently, I started the day with violation notifications in my account health that I could not understand.

name of violations Counterfeit without a test buy!!

I have never sold these products before, for which I received a violation because I sell without stock.

Since I sell without stock, I can only keep invoices for the products I sell. Amazon asks me for invoices for these products.

I am accused of counterfeiting for a product that I have never sold before. Moreover, without even a purchase to prove that it is fake!!

Just as we cannot say "you are guilty" to a person who is just walking on the road, I'm sure I'm not the only one who finds it pointless to be accused of counterfeiting for a product that has never been sold before.

I sent an appeal letter to Amazon stating that I had not sold these products before. My objection was rejected.

Are robots reading the appeal letters we send to Amazon?

If I have never sold these products before, it is not right to be suspected of selling fake products!

please help me on this.

I will provide information about these violations below.

Complaint ID: 13433115111 - ASIN: B08VJLNCPN

Complaint ID: 14075820311 - ASIN: B094HVL9JC

Complaint ID: 14088292971 - ASIN: B01DWN0W0Y