CHARGEBACK Granted even after providing proof of Delivery
can Amazon help me to protect from Fraudulent buyers who received the items and the filed the chargeback against me and then Amazon gave them money back. I have all the evidences that package was delivered on time with Proof of Signature. Even tracking shows package was collected by buyer from post office and signed as well. It was also delivered between the give time Frame BUT still I lost my items and $515
I provided all these documents to Amazon immediately when they first sent me chargeback case opened by buyer. Is there any protection for sellers from Fraudulent Buyers ???
I hope Amazon will give me an answer as well my money back. Here is my Order ID 701-2552392-9261862and I have also attached the Proof of Delivery when buyer collected the Package from Canada Post and signed for it.
CHARGEBACK Granted even after providing proof of Delivery
can Amazon help me to protect from Fraudulent buyers who received the items and the filed the chargeback against me and then Amazon gave them money back. I have all the evidences that package was delivered on time with Proof of Signature. Even tracking shows package was collected by buyer from post office and signed as well. It was also delivered between the give time Frame BUT still I lost my items and $515
I provided all these documents to Amazon immediately when they first sent me chargeback case opened by buyer. Is there any protection for sellers from Fraudulent Buyers ???
I hope Amazon will give me an answer as well my money back. Here is my Order ID 701-2552392-9261862and I have also attached the Proof of Delivery when buyer collected the Package from Canada Post and signed for it.
6 replies
Seller_WYi8MVNV3FvY3
Will Amazon Reply ?????
Or they Are sleeping after taking my money with excuse of Charge back because there is No Transparency...even we don't know if there was ever chargeback or not ? have you ever responded to credit card company and presented the Proof of delivery I Provided.
Seller_lAhW654T6S6yI
It's so sad to see people like you who are losing money, amazon should be supporting you not the fraudulent people like it's too often the case. Let's hope they reply and refund you. Let us know.
Jurgen_Amazon
Hello @Seller_WYi8MVNV3FvY3,
Thank you for contacting Amazon Forums.
For this type of situations, you need to address it with Seller Support first. You can open a case with them using this link. If you have contacted them already, please share the case IDs in this thread for us to investigate further.
Jurgen
CHARGEBACK Granted even after providing proof of Delivery
can Amazon help me to protect from Fraudulent buyers who received the items and the filed the chargeback against me and then Amazon gave them money back. I have all the evidences that package was delivered on time with Proof of Signature. Even tracking shows package was collected by buyer from post office and signed as well. It was also delivered between the give time Frame BUT still I lost my items and $515
I provided all these documents to Amazon immediately when they first sent me chargeback case opened by buyer. Is there any protection for sellers from Fraudulent Buyers ???
I hope Amazon will give me an answer as well my money back. Here is my Order ID 701-2552392-9261862and I have also attached the Proof of Delivery when buyer collected the Package from Canada Post and signed for it.
CHARGEBACK Granted even after providing proof of Delivery
can Amazon help me to protect from Fraudulent buyers who received the items and the filed the chargeback against me and then Amazon gave them money back. I have all the evidences that package was delivered on time with Proof of Signature. Even tracking shows package was collected by buyer from post office and signed as well. It was also delivered between the give time Frame BUT still I lost my items and $515
I provided all these documents to Amazon immediately when they first sent me chargeback case opened by buyer. Is there any protection for sellers from Fraudulent Buyers ???
I hope Amazon will give me an answer as well my money back. Here is my Order ID 701-2552392-9261862and I have also attached the Proof of Delivery when buyer collected the Package from Canada Post and signed for it.
CHARGEBACK Granted even after providing proof of Delivery
can Amazon help me to protect from Fraudulent buyers who received the items and the filed the chargeback against me and then Amazon gave them money back. I have all the evidences that package was delivered on time with Proof of Signature. Even tracking shows package was collected by buyer from post office and signed as well. It was also delivered between the give time Frame BUT still I lost my items and $515
I provided all these documents to Amazon immediately when they first sent me chargeback case opened by buyer. Is there any protection for sellers from Fraudulent Buyers ???
I hope Amazon will give me an answer as well my money back. Here is my Order ID 701-2552392-9261862and I have also attached the Proof of Delivery when buyer collected the Package from Canada Post and signed for it.
6 replies
6 replies
Seller_WYi8MVNV3FvY3
Will Amazon Reply ?????
Or they Are sleeping after taking my money with excuse of Charge back because there is No Transparency...even we don't know if there was ever chargeback or not ? have you ever responded to credit card company and presented the Proof of delivery I Provided.
Seller_lAhW654T6S6yI
It's so sad to see people like you who are losing money, amazon should be supporting you not the fraudulent people like it's too often the case. Let's hope they reply and refund you. Let us know.
Jurgen_Amazon
Hello @Seller_WYi8MVNV3FvY3,
Thank you for contacting Amazon Forums.
For this type of situations, you need to address it with Seller Support first. You can open a case with them using this link. If you have contacted them already, please share the case IDs in this thread for us to investigate further.
Jurgen
Seller_WYi8MVNV3FvY3
Will Amazon Reply ?????
Or they Are sleeping after taking my money with excuse of Charge back because there is No Transparency...even we don't know if there was ever chargeback or not ? have you ever responded to credit card company and presented the Proof of delivery I Provided.
Seller_WYi8MVNV3FvY3
Will Amazon Reply ?????
Or they Are sleeping after taking my money with excuse of Charge back because there is No Transparency...even we don't know if there was ever chargeback or not ? have you ever responded to credit card company and presented the Proof of delivery I Provided.
Seller_lAhW654T6S6yI
It's so sad to see people like you who are losing money, amazon should be supporting you not the fraudulent people like it's too often the case. Let's hope they reply and refund you. Let us know.
Seller_lAhW654T6S6yI
It's so sad to see people like you who are losing money, amazon should be supporting you not the fraudulent people like it's too often the case. Let's hope they reply and refund you. Let us know.
Jurgen_Amazon
Hello @Seller_WYi8MVNV3FvY3,
Thank you for contacting Amazon Forums.
For this type of situations, you need to address it with Seller Support first. You can open a case with them using this link. If you have contacted them already, please share the case IDs in this thread for us to investigate further.
Jurgen
Jurgen_Amazon
Hello @Seller_WYi8MVNV3FvY3,
Thank you for contacting Amazon Forums.
For this type of situations, you need to address it with Seller Support first. You can open a case with them using this link. If you have contacted them already, please share the case IDs in this thread for us to investigate further.
Jurgen
