Product addition problem
Hello,
I am experiencing an issue with some products that I am trying to add to my inventory on Amazon. I have obtained the necessary products to provide the invoice requested by Amazon from an authorized supply chain. However, when I attempted to upload the invoice, I encountered an error and was unable to add my products to the inventory.
I had faced the same issue with another product in the past. However, this issue was resolved over time, and after submitting the invoice to Amazon, I received confirmation that I could sell the product.
I am currently encountering the same error with the following products:
- PRODUCT 1: B00I9JKBH6
- PRODUCT 2: B01MUQDBOL
- PRODUCT 3: B086L38Z2L
Initially, I did not receive any error when trying to add these products to my inventory, but later I encountered the issue. Unfortunately, by the time I noticed the error, I had already placed the orders for these products. Additionally, I experienced a similar problem with the product having ASIN B0002VA9NA, but it eventually became ready for sale.
I kindly request your assistance in resolving this issue and allowing me to add these products to my inventory. Please take the necessary steps to correct this error and enable the upload of the invoices for the aforementioned products.
I look forward to your prompt response.
@Lucre_Amzn
@Josh_Amazon
@Sunnie_Amazon

Product addition problem
Hello,
I am experiencing an issue with some products that I am trying to add to my inventory on Amazon. I have obtained the necessary products to provide the invoice requested by Amazon from an authorized supply chain. However, when I attempted to upload the invoice, I encountered an error and was unable to add my products to the inventory.
I had faced the same issue with another product in the past. However, this issue was resolved over time, and after submitting the invoice to Amazon, I received confirmation that I could sell the product.
I am currently encountering the same error with the following products:
- PRODUCT 1: B00I9JKBH6
- PRODUCT 2: B01MUQDBOL
- PRODUCT 3: B086L38Z2L
Initially, I did not receive any error when trying to add these products to my inventory, but later I encountered the issue. Unfortunately, by the time I noticed the error, I had already placed the orders for these products. Additionally, I experienced a similar problem with the product having ASIN B0002VA9NA, but it eventually became ready for sale.
I kindly request your assistance in resolving this issue and allowing me to add these products to my inventory. Please take the necessary steps to correct this error and enable the upload of the invoices for the aforementioned products.
I look forward to your prompt response.
@Lucre_Amzn
@Josh_Amazon
@Sunnie_Amazon

3 replies
Jurgen_Amazon
Hello @Seller_jJ14LG4WJole4,
Thank you for contacting Amazon Forums.
I see you had a chat conversation with Selling Partner Support where they explained to you that the products you are trying to add are Brand Registered products, therefore, you need the Brand's approval to sell them.
Here are some resources you can review about the situation you are facing:
- Help Page Amazon Brand Registry
- Help Page Brand Registry user FAQs
- Seller University Video Sell with a registered brand, an unregistered brand, or generic products
If, after reviewing these resources, you have concerns, do not hesitate in letting us know if you have any other follow-up question.
Jurgen