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Seller_LBLhU6yQxrKTG

The negative reviews left by the buyer for unverified purchases are clearly defamatory comments about the seller

@Josh_Amazon@Jim_Amazon@Cooper_Amazon

pls help us! These are all defamatory comments about us. It has seriously affected our revenue

case ID: 17419746431

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Tags:Listing hijack
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Seller_LBLhU6yQxrKTG

The negative reviews left by the buyer for unverified purchases are clearly defamatory comments about the seller

@Josh_Amazon@Jim_Amazon@Cooper_Amazon

pls help us! These are all defamatory comments about us. It has seriously affected our revenue

case ID: 17419746431

Create and manage listings
Tags:Listing hijack
00
10 views
1 reply
Reply
1 reply
user profile
Sandy_Amazon
In reply to: Seller_LBLhU6yQxrKTG’s post

Hello @Seller_LBLhU6yQxrKTG

Thank you for your post.

I looked into the case and found that the review does not violate the Community Guidelines for reviews.

I understand that you are saying this is a unverified purchase, however the Understanding Customer Reviews and Ratings page mentioned below.

We check if the reviewer bought or used (e.g., streamed) the item on Amazon and paid a price available to most Amazon shoppers. If we confirm both, we label the review with Verified Purchase. Reviews without this label can also be helpful. For example, a customer buys an item from a different company, but wants to share their opinion on Amazon.

Please let me know if you have any questions.

Sandy

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user profile
Seller_LBLhU6yQxrKTG

The negative reviews left by the buyer for unverified purchases are clearly defamatory comments about the seller

@Josh_Amazon@Jim_Amazon@Cooper_Amazon

pls help us! These are all defamatory comments about us. It has seriously affected our revenue

case ID: 17419746431

10 views
1 reply
Create and manage listings
Tags:Listing hijack
00
Reply
user profile
Seller_LBLhU6yQxrKTG

The negative reviews left by the buyer for unverified purchases are clearly defamatory comments about the seller

@Josh_Amazon@Jim_Amazon@Cooper_Amazon

pls help us! These are all defamatory comments about us. It has seriously affected our revenue

case ID: 17419746431

Create and manage listings
Tags:Listing hijack
00
10 views
1 reply
Reply
user profile

The negative reviews left by the buyer for unverified purchases are clearly defamatory comments about the seller

by Seller_LBLhU6yQxrKTG

@Josh_Amazon@Jim_Amazon@Cooper_Amazon

pls help us! These are all defamatory comments about us. It has seriously affected our revenue

case ID: 17419746431

Create and manage listings
Tags:Listing hijack
00
10 views
1 reply
Reply
1 reply
1 reply
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Sandy_Amazon
In reply to: Seller_LBLhU6yQxrKTG’s post

Hello @Seller_LBLhU6yQxrKTG

Thank you for your post.

I looked into the case and found that the review does not violate the Community Guidelines for reviews.

I understand that you are saying this is a unverified purchase, however the Understanding Customer Reviews and Ratings page mentioned below.

We check if the reviewer bought or used (e.g., streamed) the item on Amazon and paid a price available to most Amazon shoppers. If we confirm both, we label the review with Verified Purchase. Reviews without this label can also be helpful. For example, a customer buys an item from a different company, but wants to share their opinion on Amazon.

Please let me know if you have any questions.

Sandy

00
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user profile
Sandy_Amazon
In reply to: Seller_LBLhU6yQxrKTG’s post

Hello @Seller_LBLhU6yQxrKTG

Thank you for your post.

I looked into the case and found that the review does not violate the Community Guidelines for reviews.

I understand that you are saying this is a unverified purchase, however the Understanding Customer Reviews and Ratings page mentioned below.

We check if the reviewer bought or used (e.g., streamed) the item on Amazon and paid a price available to most Amazon shoppers. If we confirm both, we label the review with Verified Purchase. Reviews without this label can also be helpful. For example, a customer buys an item from a different company, but wants to share their opinion on Amazon.

Please let me know if you have any questions.

Sandy

00
user profile
Sandy_Amazon
In reply to: Seller_LBLhU6yQxrKTG’s post

Hello @Seller_LBLhU6yQxrKTG

Thank you for your post.

I looked into the case and found that the review does not violate the Community Guidelines for reviews.

I understand that you are saying this is a unverified purchase, however the Understanding Customer Reviews and Ratings page mentioned below.

We check if the reviewer bought or used (e.g., streamed) the item on Amazon and paid a price available to most Amazon shoppers. If we confirm both, we label the review with Verified Purchase. Reviews without this label can also be helpful. For example, a customer buys an item from a different company, but wants to share their opinion on Amazon.

Please let me know if you have any questions.

Sandy

00
Reply
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