My account has been closed due to fake titles of restricted products.
I have never sold restricted products before, but I accidentally follow sell a product with a fake title and description. Later, the image did show that it was a restricted product. After deleting the listing, Amazon told me that this violation record would be deleted 180 days later and closed my account.
I tried to appeal, but Amazon only gave me one chance to appeal.
No matter how many more appeals are made afterwards, Amazon will not give an opportunity to explain.
My account has been closed due to fake titles of restricted products.
I have never sold restricted products before, but I accidentally follow sell a product with a fake title and description. Later, the image did show that it was a restricted product. After deleting the listing, Amazon told me that this violation record would be deleted 180 days later and closed my account.
I tried to appeal, but Amazon only gave me one chance to appeal.
No matter how many more appeals are made afterwards, Amazon will not give an opportunity to explain.
21 replies
Seller_4zBzdtgCyS9EI
Some violations don't have second chances.
LeviDylan_Amazon
Hello @Seller_mNkh7ooK0zj3u,
Thank you for posting on the Seller Forums.
When it comes to restricted products, whether your account is deactivated or not depends on the frequency of the violations and the severity. Was the account deactivated for restricted products or was it for the account health rating? You can post the performance notification here after you have removed all personal information, so we can best assist you.
For restricted products, even listing the product can be found as against the policy, for example: if it's a firearm accessory "Amazon prohibits the listing or sale of certain firearm and imitation firearm accessories." Can you describe what type of product was listed? What policy was listed under the violation?
Typically, if your account was deactivated for restricted products, you will be asked submit a dispute that your listing did not violate Amazon policy. A dispute should be submitted with supporting documents that prove your account has been deactivated in error.
I look forward to learning more about your situation. Once you have reviewed the questions above, please feel free to post updates and further questions in this thread. The Seller Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_4zBzdtgCyS9EI
No, your account will NOT be restored unless you can proof you did NOT violate the restricted products policy.