Link between Canada and USA Marketplace
We have account in both the marketplaces and certain ASINs, we are selling in both the marketplaces from our respective warehouses. Since last month we have observed that if we are changing inventory in any of the marketplace, the same has been updating in other marketplace. For ex: if product X is OOS in USA and in Canada we have got few units. If we are giving 5 units (for example only) in Canada marketplace, automatically our USA listing is showing 5 units. We tried to address the same with the support team but not able to get any closure on the same. Due to this issues we are getting orders in USA marketplace though we do not have stock and also it's because of Amazon's issue and not by us. Our account health will be impacted with constant order cancellation if this is not going to resolve by Amazon support team.
If any of the seller is also having such issue and know the solution then please help us so we can avoid this. Thank you.
Link between Canada and USA Marketplace
We have account in both the marketplaces and certain ASINs, we are selling in both the marketplaces from our respective warehouses. Since last month we have observed that if we are changing inventory in any of the marketplace, the same has been updating in other marketplace. For ex: if product X is OOS in USA and in Canada we have got few units. If we are giving 5 units (for example only) in Canada marketplace, automatically our USA listing is showing 5 units. We tried to address the same with the support team but not able to get any closure on the same. Due to this issues we are getting orders in USA marketplace though we do not have stock and also it's because of Amazon's issue and not by us. Our account health will be impacted with constant order cancellation if this is not going to resolve by Amazon support team.
If any of the seller is also having such issue and know the solution then please help us so we can avoid this. Thank you.
4 replies
Seller_y7W9ccUlauftE
Assign a different SKU in each marketplace to stop the product being linked. For example AAA-CA and AAA-US instead of AAA for both.
SKU - Stock Keeping Unit