Account at Risk of deactivation because customer has to pay for shipping?
Why doesn't Amazon protect their sellers?
I received a notification that my account is at risk of deactivation because a customer complained they have to pay for the return label. Too many entitled customers... Why would a business pay for their shipping and return labels to receive a refund?
Because of this, now my account is at risk of deactivation. This is absurd.
Account at Risk of deactivation because customer has to pay for shipping?
Why doesn't Amazon protect their sellers?
I received a notification that my account is at risk of deactivation because a customer complained they have to pay for the return label. Too many entitled customers... Why would a business pay for their shipping and return labels to receive a refund?
Because of this, now my account is at risk of deactivation. This is absurd.
1 reply
Christine_Amazon
Hello @Seller_vQLT66bY5gNxo
This is Christine from Amazon Forums.
I would like to inform that I brought the case to the team in charge, and they were able to remove the feedback that was impacting your ODR.
Hope you have a great day
Christine.
