The buyer left a product review in the seller's feedback and is there an Amazon person to deal with this??
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
701-8262596-8427466 The entire review is about the item, which according to policy can be deleted, but Amazon refuses to do so.
Could anyone from Amazon help me? Your assistance is greatly appreciated. Thank you in advance.
@Lucre_Amzn
Thank you very much for your patience.
The buyer left a product review in the seller's feedback and is there an Amazon person to deal with this??
The buyer left a product review in the seller's feedback, and Amazon refuses to remove it. I receive the same response each time: "We’re unable to remove this feedback because the feedback for order doesn't meet our guidelines for suppression. "
701-8262596-8427466 The entire review is about the item, which according to policy can be deleted, but Amazon refuses to do so.
Could anyone from Amazon help me? Your assistance is greatly appreciated. Thank you in advance.
@Lucre_Amzn
Thank you very much for your patience.
2 replies
Seller_vWPmBfqWLGs4G
How can I remove the negative feedback as it impacts my account health. Could anyone from Amazon help me? Thank you.
@Sunnie_Amazon@Ricardo_Amazon@Daryl_Amazon@Lucre_Amzn
Lucre_Amzn
Hello @Seller_vWPmBfqWLGs4G
Thanks for your wait, please know that the feedback on this order was successfully as it was considered a product review.
Regards,
Lucre_Amazon
