Change return address
I have no clue what happened, so I don't know how to turn it back the way it was.
I sent some presents to my niece and had them sent directly from Amazon. When I changed the ship to address (which is usually mine), it changed my seller's account ship from address to her's address. So, all of my orders/shipments have the return address of my niece.
Does anyone know what I did and/or how to change it back? When I went to my orders page in my buyer's account, my address is once again as the default ship to address. Not sure what to do at this point.
Change return address
I have no clue what happened, so I don't know how to turn it back the way it was.
I sent some presents to my niece and had them sent directly from Amazon. When I changed the ship to address (which is usually mine), it changed my seller's account ship from address to her's address. So, all of my orders/shipments have the return address of my niece.
Does anyone know what I did and/or how to change it back? When I went to my orders page in my buyer's account, my address is once again as the default ship to address. Not sure what to do at this point.
11 replies
Seller_DdmPiA1p1S2Wu
I'm not quite sure what happened, but you should be able to go to Settings > Account Info > Return Address > Manage Return Addresses tab and set the return address to the correct address.
Seller_J46Ruz3VzvWCV
Seller_4zBzdtgCyS9EI
Happened to me as well a few weeks ago. Bought a gift for a complete stranger and suddenly my return address changed to theirs!
SEAmod
Hello @Seller_rGcQW1yb6ZWbC
Thank you for visiting the seller forums. I see you were able to get the ship to address reset. I am going to report the issue to the appropriate business team.
Susan
