FBA order notifications
I see many other discussions with the same issue - I do not receive any notifications of FBA orders via email even though it's set up in my preferences. I know normally I get an email, but nothing ever since I started in November..
FBA order notifications
I see many other discussions with the same issue - I do not receive any notifications of FBA orders via email even though it's set up in my preferences. I know normally I get an email, but nothing ever since I started in November..
1 reply
Christine_Amazon
Hello @Seller_evSdqhXqGd3vn
Christine here from Amazon Forums.
Thanks for bringing this up. The FBA order notification issue has indeed been reported by several sellers, and I can help clarify this situation.
First, let's verify a few things:
Check Your Settings:
- Go to Settings > Notification Preferences
- Ensure "Order notifications" are enabled
- Verify your email address is correct
- Check both your spam folder and email filters
Quick Fixes to Try:
- Toggle the notification settings off and back on
- Add no-reply@amazon.com to your safe senders list
- Try updating your email address (even if using the same one)
Alternative Solutions:
- Use the Amazon Seller App for real-time notifications
- Set up API notifications if you're technically inclined
- Consider third-party tools that provide order alerts
Also, I would recommend you to contact our Seller Support team in order to check your account settings.
Hope you have a great a day!
Christine.
