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Seller_LrBQ6JiPuQZ1X

A+ Brand Story Formatting?

Within the a+ content manager, I'm trying to add a brand story. It requires at least 3 modules, but they keep overlapping each other on both mobile and desktop view. I thought maybe it was just the preview function, but I went ahead with it, and even after it was live it was all still overlapping in the same section.

Has this happened to anyone else, and do you have a tip on how to resolve? I must be doing something wrong... For now I've removed it from my listing.

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Tags:Advertising
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Seller_LrBQ6JiPuQZ1X

A+ Brand Story Formatting?

Within the a+ content manager, I'm trying to add a brand story. It requires at least 3 modules, but they keep overlapping each other on both mobile and desktop view. I thought maybe it was just the preview function, but I went ahead with it, and even after it was live it was all still overlapping in the same section.

Has this happened to anyone else, and do you have a tip on how to resolve? I must be doing something wrong... For now I've removed it from my listing.

Tags:Advertising
10
53 views
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4 replies
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SEAmod

Hello @Seller_LrBQ6JiPuQZ1X

I am sorry to hear about the issue you are having with adding A+ Brand story formatting. Have you taken screenshots and then opened a support case with those images? If you do, they may be able to troubleshoot the issue and help you resolve it. If you have contacted support, and if you want me to do some more research, please post your Case number here.

Thanks, Susan

10
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Seller_LrBQ6JiPuQZ1X

A+ Brand Story Formatting?

Within the a+ content manager, I'm trying to add a brand story. It requires at least 3 modules, but they keep overlapping each other on both mobile and desktop view. I thought maybe it was just the preview function, but I went ahead with it, and even after it was live it was all still overlapping in the same section.

Has this happened to anyone else, and do you have a tip on how to resolve? I must be doing something wrong... For now I've removed it from my listing.

53 views
4 replies
Tags:Advertising
10
Reply
user profile
Seller_LrBQ6JiPuQZ1X

A+ Brand Story Formatting?

Within the a+ content manager, I'm trying to add a brand story. It requires at least 3 modules, but they keep overlapping each other on both mobile and desktop view. I thought maybe it was just the preview function, but I went ahead with it, and even after it was live it was all still overlapping in the same section.

Has this happened to anyone else, and do you have a tip on how to resolve? I must be doing something wrong... For now I've removed it from my listing.

Tags:Advertising
10
53 views
4 replies
Reply
user profile

A+ Brand Story Formatting?

by Seller_LrBQ6JiPuQZ1X

Within the a+ content manager, I'm trying to add a brand story. It requires at least 3 modules, but they keep overlapping each other on both mobile and desktop view. I thought maybe it was just the preview function, but I went ahead with it, and even after it was live it was all still overlapping in the same section.

Has this happened to anyone else, and do you have a tip on how to resolve? I must be doing something wrong... For now I've removed it from my listing.

Tags:Advertising
10
53 views
4 replies
Reply
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SEAmod

Hello @Seller_LrBQ6JiPuQZ1X

I am sorry to hear about the issue you are having with adding A+ Brand story formatting. Have you taken screenshots and then opened a support case with those images? If you do, they may be able to troubleshoot the issue and help you resolve it. If you have contacted support, and if you want me to do some more research, please post your Case number here.

Thanks, Susan

10
Follow this discussion to be notified of new activity
user profile
SEAmod

Hello @Seller_LrBQ6JiPuQZ1X

I am sorry to hear about the issue you are having with adding A+ Brand story formatting. Have you taken screenshots and then opened a support case with those images? If you do, they may be able to troubleshoot the issue and help you resolve it. If you have contacted support, and if you want me to do some more research, please post your Case number here.

Thanks, Susan

10

Hello @Seller_LrBQ6JiPuQZ1X

I am sorry to hear about the issue you are having with adding A+ Brand story formatting. Have you taken screenshots and then opened a support case with those images? If you do, they may be able to troubleshoot the issue and help you resolve it. If you have contacted support, and if you want me to do some more research, please post your Case number here.

Thanks, Susan

10
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